What are the responsibilities and job description for the Golf Shop Attendant position at City of Petersburg?
JOB
General Description: The purpose of this class within the organization is to ensure all guests of the Dogwood Trace Golf Shop are greeted in a friendly manner and are provided courteous service. This class works under close supervision according to set procedures.Duties and Responsibilities: The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
EXAMPLE OF DUTIES
Essential Functions: Establishes excellent customer relations and ensures the highest quality of customer service to the golfing public. Enforces all rules and regulations governing the use of the golf course, golf carts and other golf facilities. Maintains product levels on the sales floor and organizes displays. Answers phones and sets schedules for tee time and assigns equipment. Oversees online social media. Additional Duties: Maintains and cleans building.Performs related work as assigned. Responsibilities, Requirements and Impacts Data Responsibility: Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations. Copies, transcribes, enters or posts data or information. People Responsibility: People include co-workers, workers in other areas or agencies and the general public. Follows instructions and orders of supervisor. Asset Responsibility: Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization. Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money. Mathematical Requirements: Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems. Uses basic addition and subtraction, such as making change or measuring. Communications Requirements: Communications involves the ability to read, write, and speak. Reads simple sentences, instructions or work orders; writes simple sentences and completes simple job forms; speaks simple sentences using basic grammar. Judgment Requirements: Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions. Responsible for very few decisions, affecting only the individual; works in a very stable environment with clear and uncomplicated written/oral instructions. Complexity of Work: Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job. Performs routine work using common sense; requires little attention for accurate results. Impact of Errors: Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals. The impact of errors is minor – affects only those in immediate work area. Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Equipment Usage: Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products. Handles or uses computers, tools, golf ball pickers or work aids involving little or no latitude for judgment regarding attainment of a standard or in selecting appropriate items. Unavoidable Hazards: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Bright/dim light; dusts and pollen extreme heat and/or cold; wet or humid conditions; extreme noise levels, animals/wildlife vibration; fumes and/or noxious odors traffic; moving machinery. Safety of Others: Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public. Requires no responsibility for the safety and health of others.
SUPPLEMENTAL INFORMATION
Americans with Disabilities Act Compliance: The City of Petersburg is an Equal Opportunity Employer. ADA requires the City of Petersburg to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
General Description: The purpose of this class within the organization is to ensure all guests of the Dogwood Trace Golf Shop are greeted in a friendly manner and are provided courteous service. This class works under close supervision according to set procedures.Duties and Responsibilities: The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
EXAMPLE OF DUTIES
Essential Functions: Establishes excellent customer relations and ensures the highest quality of customer service to the golfing public. Enforces all rules and regulations governing the use of the golf course, golf carts and other golf facilities. Maintains product levels on the sales floor and organizes displays. Answers phones and sets schedules for tee time and assigns equipment. Oversees online social media. Additional Duties: Maintains and cleans building.Performs related work as assigned. Responsibilities, Requirements and Impacts Data Responsibility: Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations. Copies, transcribes, enters or posts data or information. People Responsibility: People include co-workers, workers in other areas or agencies and the general public. Follows instructions and orders of supervisor. Asset Responsibility: Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization. Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money. Mathematical Requirements: Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems. Uses basic addition and subtraction, such as making change or measuring. Communications Requirements: Communications involves the ability to read, write, and speak. Reads simple sentences, instructions or work orders; writes simple sentences and completes simple job forms; speaks simple sentences using basic grammar. Judgment Requirements: Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions. Responsible for very few decisions, affecting only the individual; works in a very stable environment with clear and uncomplicated written/oral instructions. Complexity of Work: Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job. Performs routine work using common sense; requires little attention for accurate results. Impact of Errors: Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals. The impact of errors is minor – affects only those in immediate work area. Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Equipment Usage: Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products. Handles or uses computers, tools, golf ball pickers or work aids involving little or no latitude for judgment regarding attainment of a standard or in selecting appropriate items. Unavoidable Hazards: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Bright/dim light; dusts and pollen extreme heat and/or cold; wet or humid conditions; extreme noise levels, animals/wildlife vibration; fumes and/or noxious odors traffic; moving machinery. Safety of Others: Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public. Requires no responsibility for the safety and health of others.
SUPPLEMENTAL INFORMATION
Americans with Disabilities Act Compliance: The City of Petersburg is an Equal Opportunity Employer. ADA requires the City of Petersburg to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
