Library Circulation Attendant II - Phoenix Public Library

ABOUT THIS POSITIONPhoenix Public Library (PPL) serves a diverse multi-ethnic clientele of over 4.8 million people, with a central library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources and customer focused public services. PPL is a large system seeking motivated candidates to advance their career opportunities through a pathway designed for upward mobility. We offer a variety of development opportunities for supervisors through leadership and mentor programs. Join this innovative team today!The Phoenix Public Library Department is seeking a full-time Library Circulation Attendant II to perform varied clerical tasks at a circulation desk in either the Central Library or in one of the branch libraries and exercises limited supervision over the Library Circulation Attendant I.Work is accomplished with considerable independence and requires judgment based upon knowledge of library procedures and on-the-job experience. Incumbents train Library Clerks I and Library Circulation Attendants I in operating the computerized circulation system and in library circulation policies and procedures. The limited supervisory duties and the greater independence with which the duties are performed differentiate this class from Library Circulation Attendants I.Work is performed under the general supervision of a Clerical Supervisor, Library Circulation Attendant III, or Librarian III, who reviews work through discussion of results to be achieved.Responsibilities include :

• Training Library Clerks I and Library Circulation Attendants I in the operation of library circulation equipment and procedures and policies.
• Counting cash, creating deposits and making coin order requests.
• Checking library materials in and out, inspecting incoming materials for damage.
• Explaining library card rules to library users, inspecting users' identification, and issuing library cards.
• Using a computer and various software daily.
• Answering library users' questions and explaining library circulation policies regarding overdue materials, reserving library materials and related policies.
• Producing and completing various circulation reports.IDEAL CANDIDATE
• Ability to communicate in Spanish is desirable.SALARYPay Range : $17.72 to $26.18 per hour.Hiring Range : $17.72 to $22.61 per hour.Pay Range Explanation :
• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.BENEFITSA comprehensive benefits package is offered which includes :
• Traditional pension with employer and employee contributions, click here for more details : Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA / HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus / light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through SaviFor more details, visit : Unit 003 BenefitsMINIMUM QUALIFICATIONS
• Two years clerical experience.
• Including one year working at a library circulation desk,
• OR One year at the level of Library Circulation Attendant I.
• Working irregular hours, shifts, weekends, holidays, and evenings will be required.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.PREFERRED QUALIFICATIONSThe minimum qualifications listed above, plus : Experience with :
• Polaris Integrated Library System (ILS)
• Cash handling.
• Providing excellent customer service.
• Windows based PC / Software and mobile devices, eBooks, and eMedia.
• Training new employees in a customer service environment both individually and in a group setting.RECRUITMENT DATESRecruitment closes March 11, 2025. All materials must be received by 11 : 59 p.m. on this date.This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.HOW TO APPLYApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELP
• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.REFERENCELibrary Circulation Attnd II, JC : 01560, ID# 56915, 02 / 26 / 25, USM, AJ, Benefits : 003Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply. Learn More

Salary : $720 - $6,500