Neighborhood Preservation Inspector I - Neighborhood Services

The Neighborhood Services Department, Preservation division enforces the Neighborhood Preservation Ordinance, Zoning Ordinance, and various other Phoenix City Codes relating to Animals, Adult Business Licensing, and Mobile Vending. The Neighborhood Preservation group is divided into teams, based on geographic service areas. Each team member reports to a Neighborhood Preservation Inspector II.

The Neighborhood Preservation (NP) Inspector I performs field inspections or administrative support work in investigating complaints and violations of zoning, property maintenance and environmental safety ordinances, housing safety regulations, and stipulations of the City Council. This position has the authority to order the compliance, abatement, discontinuance, removal, or alterations of conditions, that violate applicable ordinances, laws, and regulations, and to initiate legal actions for continuing violations. The duties performed require extensive public contact.

Areas of responsibility include, but are not limited to:

• Inspects properties for compliance with zoning, property maintenance, and ordinances dealing with animals, vending, environmental safety ordinances, and housing safety regulations.
• Investigates complaints of violations of stipulations of the City Council, Rehabilitation Appeals Board, Zoning Administrator, and Board of Adjustment.
• Informs citizens or their legal representative of violations of applicable regulations and ordinances and explains changes that must be made to achieve compliance.
• Performs public education and information duties including meetings, presentations, personal contacts, and information distribution.
• Encourages voluntary compliance with all codes through contact and education.
• Documents findings related to violations and efforts to bring property owner(s) into compliance with ordinances, codes, laws, and regulations. Documentation includes a written account of activities and photographs. Research case histories, approval documents, approved blueprints, property ownership records, sales tax licenses, aerial photos, utility records, and other related documents as necessary.
• Initiates legal actions for continuing violations.
• Writes violation reports on structures and properties inspected.
• Makes follow-up inspections to ensure violations are abated, altered, discontinued, or removed.
• Prepares cases for court actions, assists the City Attorney's Office in determining the appropriate disposition of outstanding cases, and testifies in court.
• Maintains case documentation in a computer-based case management system.
• Maintains regular and reliable attendance.
• Demonstrates superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

The Neighborhood Services Department, Preservation Division maintains four work locations; Union Hills and Central Ave; 24th St and Broadway Rd; 33rd Ave and Thomas Rd; or Phoenix City Hall. This recruitment is to fill multiple vacancies across the department.

The schedule is Monday through Friday, and the hours may vary between 7:00 AM to 5:00 PM. Some positions may require working nights and/or weekends.

• Ability to manage large caseloads, no less than 130 at one time.
• Ability to manage own time in high-paced environment.
• Strong written and oral communication.
• Ability to work independently.

Pay Range: $23.74 to $44.77 per hour.

Hiring Range: $23.74 to $28.86 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• One year of experience in investigative fields, technical trades such as plumbing, electrical, or HVAC, city planning, or building inspections, including some public contact work
• Other combinations of experience and education that meet the minimum requirements may be substituted
• Additional MQ - public contact work - remove from JA
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .

The minimum qualifications listed above, plus:

• Two years of experience with community engagement/ customer service experience.
• One year of experience investigating or working with codes, ordinances, regulations.
• One year of experience working with case/record management systems.
• One year of experience working independently in a field setting.
• Experience with public speaking and presentation.
• Bilingual/fluent in Spanish language.

Recruitment closes February 19, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Neighborhood Preserv Insp I, JC:60670, ID# 57063, 2/6/2025, USM, AW, Benefits:003

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.