Secretary II - Downtown Operations Unit - Police Department

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

Phoenix Police Department's Downtown Operations Unit has a vacancy for a Secretary II position. The Secretary II position is a resource for the bureau and will regularly communicate with staff and the public.

Responsibilities include, not limited to:

• Maintain office and administrative services, supporting to the Lieutenants, Sergeants, and Patrol correspondence and personnel files.
• Answer all telephones calls and route them to appropriate personnel. Greet visitors and direct them to the appropriate person according to their needs.
• Compose and type correspondence or notices requiring knowledge of departmental operations and regulations using standard formats.
• Monitor and prioritize tasks to meet due deadlines.
• Experience using SAP software to ordering Office supplies and performed physical inventories of office supplies to determine level or amount for reorders.
• Type, proofread and edit documents for correct spelling, grammar, and format. File all materials according to established procedures.
• Type documents from clear copy, rough draft, or hand-written notes using MS Word and Excel spreadsheets.
• Assist with opening, collecting, date-stamping, and distributing mail and other correspondence to the appropriate personnel.
• Answer routine inquiries regarding City policy, procedures, programs, etc.
• Update various lists and logs such, as phone rosters and team schedules.
• Check and reconcile records and documents for completeness and accuracy. Track and ensure the completion or routing of various documents, such as forms, approval memos, and contracts.
• Demonstrates continuous effort to improve operations and work cooperatively and jointly to provide quality, seamless customer service.

Location: Downtown Operations Unit, 333 E. Jefferson St., Phoenix, AZ 85004

• Ability to:
  • Maintain detailed record keeping.
  • Multitask in a fast-paced environment.
  • Maintain confidentiality.
  • Work with a diverse group of coworkers at all levels.
  • Utilize electronic calendars such as Microsoft Teams, Microsoft Outlook, and Cisco WebEx.

Pay Range: $15.69 to $25.56 per hour.

Hiring Range: $15.69 to $23.18 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits.

• Two years of secretarial experience, including training in office productivity software and the use of modern office equipment.
• Other combinations of experience and education which meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

The minimum qualifications listed above, plus:

• Experience with/in:
  • Providing quality customer service to the public by telephone, email, or in person.
  • Frontline reception.
  • Scheduling, booking rooms, and maintaining calendars.
  • Keeping inventory and ordering office supplies.
  • Managing electronic files.
  • Performing secretarial work for a minimum of 5 years.
  • Working currently or previously in a police department or environment.

Recruitment closes February 12, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
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• for more information.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Secretary II, JC:00320, ID# 56859, 02/06/2025, USM, BL, Benefits: 003.

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.