Training and Development Manager (Program Manager)

The City of Phoenix is seeking a dynamic and motivated Training and Development Manager (Program Manager) to lead strategic training, development, and organizational growth initiatives across the City. This role offers the opportunity to drive impactful programs that enhance workforce capabilities, foster leadership, and align with the long-term goals of the Human Resources Department.

The City of Phoenix strives to develop the next generation of civil servants and advance an environment of continuous improvement and learning for our employees, conducting research and recommending training strategies to enhance individual and organizational effectiveness. The Training and Development Manager will oversee a portfolio of projects, ensuring they align with departmental objectives, and act as the primary liaison between project teams, stakeholders, and senior leadership. Duties include supervision over professional and administrative staff responsible for citywide organizational development including but not limited to developing curricula, programs, and training materials; conducting workshops, conferences and other training classes, and administering citywide leadership development programming.

This is a unique opportunity to contribute to the success and advancement of the City's workforce and organizational development.

Key Responsibilities:

• Design, develop, and implement training and development programs to meet organizational goals.
• Stay informed of industry trends and best practices in training and development.
• Evaluate and enhance program performance to improve employee engagement and skills development.
• Collaborate with internal and external stakeholders to assess workforce needs, training programs and curriculum consistent with employee development.
• Oversee multiple training projects, ensuring completion within timelines and budget.
• Proactively address and mitigate risks to ensure successful program delivery.
• Develop and manage program budgets, monitoring expenditures and preparing reports for leadership.
• Ensure compliance with legal and regulatory requirements related to training programs.
• Oversee staff development, performance evaluations, and work schedules.
• Promote a culture of continuous learning and innovation.
• Perform job duties beyond regular business hours, as needed.

The ideal candidate for this position is a strategic and forward-thinking leader with a passion for workforce development and organizational growth. They possess strong project management skills, with a track record of successfully implementing training and development programs. This individual is an excellent communicator and collaborator, able to engage with diverse teams and stakeholders to drive impactful initiatives. They thrive in dynamic environments, demonstrating adaptability, creativity, and a commitment to fostering continuous learning and improvement within the organization. Additionally, the ideal candidate excels at utilizing data to assess program performance and tell the story of their team's progress, highlighting successes and identifying areas for further development.

Pay Range: $61,526.40 - $134,326.40 annually.

Hiring Range: $90,916.80 to $116,022.40/annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness support offered through Savi

For more details, visit: Unit 007 Benefits

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

• Bachelor's degree in Public Administration, Business Administration, Project Management, or a related field.
• Five years of professional experience in program and project management, preferably within a government or public sector environment.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .

The minimum qualifications listed above, plus:

• Experience managing professional staff.
• Experience preparing and conducting presentations to small and large diverse groups both in-person and virtually.
• Experience developing new procedures and policies to improve customer service.

Recruitment closes February 19, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Program Manager, JC:08600, ID# 57067, 02/05/2025, USM, MA, Benefits: 007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.