Administrative Operations Coordinator - Connection Supp.- Utility Systems Dept.

The City of Port St. Lucie is an equal opportunity employer.

 This position requires the applicant to successfully pass a drug screening. 

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.

The following duties are illustrative for this position.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations. 
• Reviews and records all Capital Charge Agreement for septic to sewer and/or well to water conversion.
• Processes applications for, corresponds with Title Companies and/or residents regarding, and drafts all Assumptions and/or Subordinations of Capital Charge Agreements in a timely manner.
• Performs an in-depth review of accounts where Capital Charge Agreements are reported as paid off to ensure liens are ready for release.
• Drafts and records release of liens for Capital Charge Agreements.
• Pulls and researches reports to detect Capital Charge Agreements that have paid off naturally.
• Pulls filters to detect accounts where Utility Usage Liens should be placed.
• Drafts and records Utility Usage Liens.
• Performs an in-depth review of accounts where Utility Usage Liens are reported as paid off to ensure liens are ready for release.
• Drafts and records release of liens for Utility Usage Liens. 
• Provides the Lien Services Division with an update of all Utility Usage Lien balances on a weekly basis.
• Acts as a point of contact between the Utility Systems Department and the Lien Services Division for Capital Charge Agreements, Utility Usage Liens, and past due balances.
• Performs in-depth reviews on accounts where final bill balances remain uncollected, drafts and sends follow-up letters to responsible parties, and follows proper procedures to determine if funds may be transferred for collection.
• Assists with the drafting and distribution of various Utility related correspondence, such as letters to residents who qualify for septic-to sewer grant funding.
• Scans and/or uploads documentation into Optical Disc for the Connection Support Division.
• May complete comprehensive assignments, such as data collection, for the Manager or Assistant Manager related to the Connection Support Division.
• Tracks and orders supplies for the Connection Support Division.
• Tracks and pays invoices for Pest Control Services.
• Other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION AND/OR EXPERIENCE

Graduation from an accredited high school or possession of an acceptable equivalency diploma required.  Five (5) years of progressively responsible work to include advanced clerical support and/or accounting work and two (2) years of Utility experience required.  Minimum of two (2) years’ experience with CIS V4 preferred. Possession of valid Florida driver’s license and maintenance of clean driving record required.

 KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of City rules, regulations, policies, and procedures.
• Knowledge of office procedures and practices.
• Knowledge of Utility related liens processes and practices.
• Extensive knowledge of Microsoft Office Suite software with intermediate to advanced knowledge in creating Excel Spreadsheets.
• Ability to work under pressure and meet deadlines. 
• Ability to follow through with assigned tasks.
• Ability to perform arithmetic calculations accurately and rapidly.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to access, input and retrieve information from a computer.
• Ability to communicate effectively in writing and verbally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.
• Ability to establish and maintain the trust and confidence of the department and public. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is regularly required to sit, talk, hear and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

 WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 The noise level in the work environment is usually moderate.

Salary : $52,645