City of Port St. Lucie Ambassador- Volunteer

Facilitates the development of public trust and confidence in the City. 

The City Ambassador Program seeks graduates of City University to serve as knowledgeable and engaged representatives within the community. Ambassadors will connect with local stakeholders, participate in quarterly meetings, and stay informed through regular updates. This role offers opportunities for volunteers to engage with city events, provide valuable community feedback, and represent city messaging professionally and consistently. Ambassadors will develop strong ties within the community while upholding the city’s standards of communication and conduct

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations. 
• Attend City events and assist with setup, breakdown, and operations.
• Engage with residents at City events.
• Engage with local businesses, civic groups, HOAs, and other community stakeholders.
• Attend quarterly evening meetings and stay updated through an app and monthly emails.
• Share rotating messages from city departments on seasonal topics.
• Complete initial and annual training sessions covering responsibilities, guidelines, and feedback processes.
• Maintain a friendly, respectful, and professional tone in all communications.
• Ensure accuracy and consistency in shared information.
• Provide community feedback and represent the city's messaging and priorities effectively.
• Other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Graduated from a City University class or gained a City University Certificate.

• Must be eighteen (18) years of age or older

KNOWLEDGE, SKILLS, & ABILITIES 

• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.