What are the responsibilities and job description for the Emergency Dispatchers position at City of Porterville?
Handling 911 calls, assessing situations, and dispatch Police and Fire units in the field. Apply at City of Porterville website, contact 559-782-7400 for a sit along.
Responsibilities
Receives requests for fire and police service over the phone; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect city police operations; dispatches police and/or fire units in response to calls for service or requests from officers in the field.
Qualifications
Must have earned a high school diploma, or equivalent, and have one year of experience in public contact work including receipt and referral of a significant volume of requests and telephone communications or any combination of training and experience that provides the desired knowledge and abilities. Possession of and ability to maintain a valid California Driver’s License may be required. A typing certificate with a minimum operation rate of 45 net wpm must be submitted with a completed City of Porterville Application with Conviction Inquiry. The certificate must be obtained through an accredited facility, trade school, or temporary job placement agency and be valid within the last six (6) months. (Certificates obtained online will not be accepted.)
