Ceasefire Program Manager (Community Service Aide III)

The Position

About The Position

Job Appointment: Casual. This is a casual Community Service Aide position limited to maximum of 1,400 hours worked in a calendar year.

Work Schedule: 30-40 hours per week. Monday – Friday 8:00-5:00pm, with occasional weekends and evenings.

Work Location: Hybrid. Portland Building 1120 SW 5 th Ave Portland, OR 97204. Remote work must be performed within Oregon or Washington. For more information, click here.

Benefits: Please check our benefits tab for an overview of benefit for this position.

Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees.

Union Representation: This classification is non-represented.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume.

About The Program

The Ceasefire Program is a cornerstone initiative within the Public Safety Service Area (PSSA) , which provides strategic leadership and oversight for the City's efforts to reduce violence. Ceasefire employs a comprehensive and collaborative approach, partnering with government agencies, community-based organizations, neighborhoods, community members, and faith organizations to implement effective, evidence-based strategies.

The Ceasefire Program Operates Proactively And Holistically, Utilizing a Harm Reduction Framework That Is Grounded In Data-driven Strategies And Proven Best Practices. The Program Has Two Primary Goals

• Reduce shootings and homicides.
• Decrease recidivism and incarceration rates among participants.
  
  

To achieve these goals, the program combines direct, one-on-one engagement with individuals and broader community outreach. It offers a range of services and support, , and involves multi-agency law enforcement actions as needed. A network of community-based service organizations, provides participants with tangible alternatives, resources, advocacy, and mentoring.

A key component of the Ceasefire Program’s success is the maintenance of clear boundaries between service providers, and law enforcement. These boundaries are essential for fostering trust, ensuring effective service delivery, and building strong relationships with program participants.

Position Summary

The Ceasefire Program Manager oversees the implementation and coordination of the Ceasefire Program within the Public Safety Service Area (PSSA). This position ensures the program operates in alignment with evidence-based practices and achieves its goals of reducing gun violence and recidivism.

Key responsibilities include managing case management systems, ensuring timely referrals, and accurately tracking data through the program’s database. The Ceasefire Program Manager will facilitate communication and collaboration with community-based organizations (CBOs), internal and external stakeholders, local jurisdictions, law enforcement agencies, and educational institutions. Regular internal meetings with CBOs and stakeholders are essential for coordinating services and ensuring program fidelity.

The Ceasefire Program Manager will also engage with the community to promote awareness of the program, answer questions, and build trust among residents and partner organizations. This position plays a key role in strengthening relationships, educating stakeholders about the program’s objectives, and facilitating collaboration to address gun violence.

This role requires a proactive leader with strong organizational, communication, and relationship-building skills to manage day-to-day operations effectively while driving the success of the Ceasefire Program.

As the Ceasefire Program Manager (Community Service Aide III), you will:

• Track and analyze program data to ensure compliance with evidence-based practices and grant requirements, providing reports and insights to measure the program’s effectiveness in achieving its goals.
• Facilitate regular communication and meetings with community-based organizations (CBOs), internal and external stakeholders, local jurisdictions, law enforcement, and educational institutions to ensure program fidelity and successful service delivery.
• Conduct community outreach to promote awareness of the Ceasefire Program, answer questions, and build trust and understanding of the program’s goals and services among residents and partner organizations.
• Attend and participate in meetings with community outreach workers, prosecution, probation, and agencies providing opportunities, to discuss recent situations and coordinate efforts.
• Perform research and data analysis to evaluate program effectiveness, identify trends, and support decision-making.
• Prepare complex analytical reports and presentations to communicate findings and recommend improvements to program strategies.
• Serve as a liaison between partner agencies, fostering collaboration and coordination to align resources, address gaps, and implement comprehensive strategies to reduce gun violence and recidivism.
  
  

Ideal Candidate Profile

The ideal candidate for the Ceasefire Program Manager role is a self-starter who thrives in a dynamic, fast-paced environment and takes initiative to drive program success. They possess strong organizational and problem-solving skills, allowing them to manage complex programs while maintaining attention to detail. As a highly adaptable and resourceful leader, this candidate proactively identifies challenges, proposes innovative solutions, and inspires others to achieve shared goals. They are passionate about fostering community safety and equity while remaining committed to achieving measurable outcomes in reducing gun violence and recidivism.

Have a question?

Contact Information

Tamela Ressler, Recruiter

Bureau of Human Resources

Tamela.Ressler@portlandoregon.gov

To Qualify

Qualifications

The following minimum qualifications are required for this position:

• Ability to establish and maintain effective working relationships diverse stakeholders, including government agencies, law enforcement, educational institutions, and community members.
• Experience with case management practices, including referrals, tracking systems, and database management.
• Knowledge of evidence-based violence prevention and intervention strategies.
• Experience conducting research, analyzing data, and preparing clear, complex reports and presentations.
• Knowledge of research and data analysis methods, including the ability to evaluate program outcomes and prepare analytical reports.
• Ability to communicate clearly and concisely, both orally and in writing, with a wide range of audiences.
  
  

Preferred Qualifications

• Bachelor’s degree from an accredited college or university in public administration, social work, criminal justice, public health, or a related field.
  
  

The Recruitment Process

STEP 1: Apply online between Monday, February 3, 2025 – Monday, February 17, 2025

Required Application Materials

• Resume
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
  
  

Optional Application Materials

• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
  
  

Application Tips

• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your résumé should support the details described in your responses to the supplemental questions.
• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
• Do not attach any additional documents.
• Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.
• All applications must be submitted via the City's online application process.
• E-mailed and/or faxed applications will not be accepted.
  
  

Step 2: Minimum Qualification Evaluation: February 17 – February 21, 2025

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
• Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
  
  

Step 3: Establishment of Eligible List: Week of February 24, 2025

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
  
  

Step 4: Selection (Interview): Early March 2025

• Hiring bureau will review and select candidates for an interview
  
  

Step 5: Offer of Employment: Mid/Late March

• Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.
  
  

Step 6: Start Date: TBD

• A start date will be determined after all conditions of employment have been met.
• Timeline is approximate and subject to change.
  
  

Additional Information

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations
  
  

An Equal Opportunity / Affirmative Action Employer