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Public Involvement Coordinator II - CPPW

City of Portland
Portland, OR Other
POSTED ON 1/8/2025 CLOSED ON 1/27/2025

What are the responsibilities and job description for the Public Involvement Coordinator II - CPPW position at City of Portland?


Job Appointment:  Full-Time
Work Schedule: Mon-Fri. 8-5, alternate schedule may be available after probation.
Work Location: Portland Building, 1120 SW 5th Ave PORTLAND OR 97204
Benefit: Please check our benefits tab for an overview of benefits for this position
Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees.
Union Representation:  City of Portland Professional Workers (CPPW)  
To view labor agreements, please click here.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. 

The City of Portland is seeking a Public Involvement Coordinator for the Portland Bureau of Transportation’s Capital Delivery Division. The Public Involvement Coordinator, which is in the Coordinator II – CPPW job class, will perform professional duties in the development and implementation of public involvement strategies for transportation capital improvement projects. 
 
These duties may include:
  • Developing public involvement plans and strategies for capital projects in partnership with project managers.   
  • Creating and maintaining public involvement document templates.
  • Organizing and facilitating public meetings and events related to capital projects.
  • Coordinating with PBOT Communications, Equity and Inclusion, Transportation Planning, and cohort Public Works bureaus on public involvement and communications strategies and work products.
  • Creating and maintaining standards and guidelines for web-based public involvement including webpages, public surveys, electronic delivery of notices, and virtual open houses.
  • Keeping public involvement resources, templates, and training materials available and up to date in the PBOT Capital Project Delivery Manual.
  • Developing and maintaining relationships with community, neighborhood, and business groups for the purpose of effective public engagement.
  • Liaising on bureau- and city-wide public involvement improvement initiatives such as customer relationship management (CRM) software.
  • Assisting project managers with public involvement tasks during high demand instances, such as responding to e-mails and phone calls, and making website edits.
  • Assisting PBOT Equity and Inclusion with Title VI (Civil Rights) Annual Accomplishment Reports and generally ensuring equitable and inclusive public involvement on capital projects.
  • Other duties as assigned.

The Public Involvement Coordinator position will serve as a resource and partner to the 18 project managers and team leaders in the Capital Delivery Division and will report directly to the Capital Delivery Division Manager.
 
What you’ll get to do: 
  • Be the resident expert on public involvement within PBOT’s Capital Delivery Division.
  • Determine the best ways to effectively and equitably reach out to Portland communities through a variety of means and methods.
  • Develop tools, templates, and resources that help project teams perform public involvement in a consistent fashion across PBOT’s capital program. 
  • Be part of exciting capital improvement projects that bring needed investments such as sidewalks, crosswalks, street lights, bike lanes, and pavement repair, to Portland neighborhoods.
     
Who you are: 
  • Excellent Communicator: Very strong communication skills, including written, in-person, visual and public presentation skills. 
  • Equity-oriented: Committed to applying an equity lens when planning and implementing public involvement strategies related to capital improvement projects.
  • Organized: Able to work on a multitude of tasks and respond to various situations in a fast-paced, dynamic work environment.
  • Collaborative: A professional who values partnership and develops and supports relationships to get things done. 
  • Detail-oriented: Effective at tracking project details to ensure consistency and accuracy in project implementation.

An ideal candidate will be very comfortable and effective while communicating with members of the public and giving public presentations. They will also be comfortable working internally with a diverse team of professionals in a range of disciplines. The ideal candidate will be a self-starter who can handle a variety of challenging projects simultaneously, ensuring timely public communication. They also will have basic familiarity with transportation infrastructure design and construction concepts. Although not required, helpful background and education experiences include transportation planning, project management, public works, public affairs, communications, and facilitation/mediation.  
 
About the Bureau: 
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving.

For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov.

The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

Have a question?
Terrol Johnson

Senior Recruiter
Terrol.Johnson@portlandoregon.govApplicants must provide details in their supplemental question responses and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications:
 
  1. Experience developing and implementing public involvement strategies for government projects and/or programs, including organizing and facilitating public meetings, and reaching underrepresented communities in culturally appropriate ways.
  2. Ability to communicate clearly, persuasively, and with empathy, both verbally and in writing, including preparing skilled responses to community concerns.
  3. Experience creating and editing web-based content including websites, public surveys, electronic distribution of notices, and online open houses. 
  4. Knowledge of the basic principles and terminology of urban transportation infrastructure design and construction.
  5. Ability to manage multiple concurrent projects with competing demands and deadlines.
STEP 1: Apply online between January 06 - 27, 2025
 
Required Application Materials:
  • Resume
  • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
  • If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
Application Tips: 

  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • Salary Range/Equity Pay Analysis:  Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application.   It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • Do not attach any additional documents.
  • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.   
 Step 2: Minimum Qualification Evaluation: Week of January 27, 2025
  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
  • Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
  • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of February 03, 2025
  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
  • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 4: Selection (Interview): TBD
  • Hiring bureau will review and select candidates for an interview.
  • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment:  TBD

 Step 6: Start Date:
  • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.Click here for additional information regarding the following:
  • City of Portland Core Values
  • Recruitment Process - Work Status
  • Equal Employment Opportunity
  • Veteran Preference
  • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer  

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