Public Realm Permitting Lead (Development Services Technician III)

The Portland Bureau of Transportation’s Public Realm and Street Activation (PRSA) Section is seeking applicants for a Public Realm Permitting Lead (Development Services Technician III) to provide day-to-day leadership and work with staff to ensure a high-performing, customer service-orientated work environment. 

This role will support the bureau's and the City's mission to support city livability, placemaking, and economic vitality through the processing and permitting of permits within PBOT’s public realm programs, including Community Events, Block Parties, Play Streets, Stewardships, Public Art, and Public Street Plazas. 

As the Public Realm Permitting Lead, you will manage and participate in the work of permit processing functions, developing and implementing section wide process improvement recommendations, and liaise across various workgroups, divisions, bureaus, and external customers and stakeholders.

What you’ll get to do:

• Lead the Public Realm sections’ permitting staff in daily work, including assigning permits, troubleshooting and problem-solving complex permit issues

• Engage with the community including residents, property owners, business owners and community-based organizations.

• Coordinate various stages of the permitting process.

• Explain the City's processes, codes, and procedures to constituents.

• Respond to customer and public inquiries and complaints; explain and interpret codes, policies, standards, fees, and procedures to the public.

• Represent the program in high-profile initiatives, requiring public speaking and coordination of multiple city codes as it pertains to that assignment.

• Oversee the processing of applications for permits, inspections, or services; oversees permit issuance.

Who you are:

• Detail-oriented: An organizer and planner who thrives on details and has a track record of consistency and accuracy.

• Organized: Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment.

• Excellent Communicator: You are a strong communicator to both technical and non-technical individuals, and proficient verbally and in writing.

• Diversity Champion: You believe in, support, and fight for diversity and inclusion in the workplace and the community. You prioritize ways to make it happen in a manner that benefits all stakeholders.

• Relationship Builder: An outgoing professional who values building trust, partnerships, and relationships to support an inclusive culture and accomplish objectives more effectively.

• Customer Service Focused: You maintain a customer-centric outlook. You facilitate, negotiate, and build consensus among diverse customers and stakeholders, including elected officials.

1. Experience providing day-to-day leadership, working with staff to ensure a high-performance, customer service-oriented work environment.

2. Experience creating and managing systems to meet tight deadlines.

3. Ability to interpret municipal city codes and administrative rules and apply programmatically.

4. Ability to lead and participate in permit processing functions, and administrative work.

5. Ability to provide technical guidance explaining and interpreting codes, policies, standards, fees, and procedures to a variety of technical and non-technical audiences.

6. Ability to interact effectively and confer with internal and external representatives, including residents, property owners, business owners, and community-based organizations.

• Cover letter.
  • Details are key! The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page, to ensure you are able to provide detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.
• Resume
• Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)
• Optional Application Materials:
• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
• Application Tips:
• Your cover letter can exceed one page, to ensure you are able to provide detailed information for every qualification. A subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.
• Your résumé should support the details described in your cover letter.
• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.  It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
• E-mailed and/or faxed applications will not be accepted.
• Do not attach any additional documents.
• Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills.
• All applications must be submitted via the City's online application process. 

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
• Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

• The hiring bureau will review and select candidates to interview.
• Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list.

• A start date will be determined after all conditions of employment have been met.

Salary : $43 - $55