Temp Admin Support - Parks

This is a non-exempt, temporary, part-time position, limited to 1,300 hours annually, under supervision of the Administrative Technician.   The position is a clerical position within the Parks and Recreation Department.  Strong customer service skills, clerical skills, including computer usage, phone etiquette, filing, office equipment operation, professional attire, and communication skills are required.

This job description is an overview and is intended to describe the general nature and level of work being performed.  It’s not intended to be an exhaustive list of all the functions and tasks required of the position.

• Customer Service: Greets the public and answers questions, responds to inquiries from staff and customers.
• Reception/front counter responsibilities which will include the use of a computerized cash register, making change, issuing receipts for program registrations, issuing park permits, explaining departmental procedures to citizens, accepting documentation such as application paperwork, and directing citizens to the proper department for the required services.
• Use of a computer system and necessary software to perform queries for information.
• Provides excellent customer service by being friendly, tactful, professional and courteous.
• Answers a multi-line telephone system, screens and directs calls to the appropriate party, assists customers with various issues, and takes complete and accurate messages.
• Assists staff with routine clerical tasks as requested.
• Performs other duties as assigned.

 
IMPORTANT FUNCTIONS:  

• Provide excellent customer service
• May perform the duties of similar classifications of an equal or lower pay grade.

 
 Physical Requirements:

• Must have the ability to lift and move files and supplies weighing up to 25 pounds, with or without accommodation.  
• Work is sedentary and done in a seated position, but requires frequent moving about, standing, bending, kneeling, reaching or stooping to perform filing. 
• Position requires the ability to input large amounts of data using repetitive motion on a frequent and prolonged basis.  
• The incumbent must be able to hear all communication from customers and employees by telephone or in person, and use vision to work with written documents, forms, and to respond to employees and customers.

• Knowledge of basic math
• Ability to accurately count and handle money.
• Knowledge of basic computer skills.
• Ability to work successfully with and provide good customer service to supervisors, other City employees, the public and other agencies and organizations.
• Ability to perform all the job duties in a safe manner.
• Ability to learn the skills required to operate a computer and its software programs to accept payments, register program participants, and perform queries.
• Ability to operate a multi-line telephone system while taking complete and accurate messages.
• Able to follow directions, be a quick thinker, dependable and show good safety awareness and judgment.
• Ability to work a flexible 24 hour work week with the possibility of an occasional 40 hour work week.
• Ability to multi task.
• Knowledge, skill, and ability to successfully perform the essential duties of the (lower position) classification.
• Ability to maintain a professional appearance at all times as to both dress and personal hygiene.
• Ability to maintain a positive attitude

In addition to the knowledge, skills and abilities listed above, this position requires the following:

• Must be at least 18 years of age.
• Proven customer service skills.
• A high school diploma, GED, or higher education.

 
SPECIAL CONDITIONS OF EMPLOYMENT: 
 

• May be required to work in a seated position for extended periods of time in a highly structured environment.
• Will be required to move about the building frequently.
• The successful candidate for this position must be able to meet attendance and punctuality standards as established by the City of Pueblo Parks and Recreation Department.

 
All required licenses and certifications must be maintained throughout the term of employment.  Failure to obtain or maintain licenses and certifications may result in demotion or termination.   
 
Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information.  This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria.

Salary : $15