Community Service Officer

Salary : $49,899.20 - $64,147.20 Annually

Location : Racine, WI

Job Type : Full-Time

Job Number : 202500014

Department : Racine Police Department

Opening Date : 02 / 19 / 2025

Closing Date : 3 / 5 / 2025 11 : 59 PM Central

Job Description

We offer a great benefits package including medical, dental, pension program, HSA, and generous time off. City residents will earn a 4% differential on top of the hourly pay range. Learn more and apply today!

INTRODUCTION :

The Racine Police Department serves the City of Racine in Southeastern Wisconsin with a population of 77,816 people. We are a department that has adopted the philosophy of Community Orientated Policing and is a recognized leader in this area. Our Mission is to Protect Life and Property, Promote Community Partnerships, Build Trust and Serve with Honor.

POSITION PURPOSE :

Under the general supervision of the CSO Supervisor, is responsible for enforcing motor vehicle parking regulations and animal control laws. Community Service Officers will handle animals for the purpose of investigations of mistreatment or control of abandoned, dangerous or unattended animals, plus write parking citations for all parking violations.

Essential Duties

ESSENTIAL DUTIES :

• Duties include enforcing motor vehicle parking regulations and animal control per State Statutes, County, and City Ordinances. The CSO Civilian is required to handle animals for the purpose of investigations of mistreatment or control of abandoned, dangerous or unattended animals, in addition to issuing parking citations for parking violations.
• Responds to citizen complaints and completes reports for incidents that do not require a sworn police officer, regarding animal bites, barking dogs, animal at large, animal cruelty, and animal trap requests.
• Prepares for prosecutions, gives evidence and provides testimony in court as necessary.
• Investigates reports of animal attacks or animal cruelty, interviews witnesses, collects evidence and writes reports.
• Captures and removes stray, uncontrolled, abused, nuisance or wild animals from undesirable conditions, using nets, noose or other equipment as provided.
• Educates the public about animal welfare and animal control laws and regulations.
• Issues warnings or citations in connection with animal related offences.
• Check on complaints of abandoned vehicles within the City of Racine
• Make the determination whether these vehicles need an immediate tow or follow-up. If deemed appropriate, initiate the tows and receipt of the vehicle at the Impound Lot.
• Upon notification from Communications, meet vehicle owners at the Impound Lot and assist with the release of their vehicles and insure that the proper paperwork is signed and returned to the Police Department for filing.
• Work with other City Departments and coordinate with them on the removal of vehicles from private property locations.
• Work with the Patrol shifts on abandoned vehicle issues.
• While present at the Impound Lot, control and supervise citizen access to vehicles and secured storage areas.
• Complete Impound Lot Control Form and / or Phoenix data entry
• Performs other duties as assigned

CONDITIONS OF EMPLOYMENT :

Duties may involve an element of personal danger from animal bites, diseased animals, adverse weather conditions and irregular work hours and shifts.

Qualifications

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

Supplemental Information

PHYSICAL DEMANDS OF THE POSITION :

EQUIPMENT USED

Operates humane traps, mobile radios, cellular phones, and related animal control tools and equipment. Drives City utility pick-up truck.

This job description is intended to identify essential duties and also illustrates other types of duties that may be assigned. It should not be interpreted as describing all of the duties that will be required of an employee or be used to limit the nature and extent of assignments that an individual is required to perform. In addition to the responsibilities and duties listed, it is expected that employees maintain a consistent and reliable attendance record. Job descriptions are subject to revision at any time at the discretion of the City of Racine.

The City of Racine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All full-time, non-union employees are offered a robust benefits package, including medical, dental, and vision benefits, participation in the Wisconsin Retirement System, life insurance, a student loan repayment program, short-term disability insurance and paid leave benefits. Employees of the City of Racine may also qualify for Public Student Loan Forgiveness (PSLF) through the Federal Government.

For a more detailed overview of our benefits package,

Are you currently a City of Racine employee?

This position requires a minimum of a High School Diploma or equivalent. Please select your highest level of education.

How many years of experience do you have with public contact work?

Do you currently posses a Wisconsin Humane Officer Certification?

Are you comfortable with writing parking tickets?

Do you have a valid Wisconsin driver's license?

The hours for this position will be Sunday - Thursday from 11 : 00 pm to 7 : 00 am. Are you able to work these scheduled hours?

Describe your experience with public contact work.

Do you have previous experience capturing and removing stray, uncontrolled, abused, nuisance or wild animals from undesirable conditions using nets or noose? If so please describe.

Write about an important decision you have made regarding a task or project at work. What factors influenced your decision?

Required Question

Salary : $49,899 - $64,147