Animal Control Officer

This is responsible non-sworn work in enforcing ordinances and statutes relating to the control of animals.

The City of Raleigh is seeking an Animal Control Officer responsible for enforcing ordinances and statutes relating to the control of animals. Work involves patrolling an assigned area of the city in search of stray animals or violations of animal ordinances. Work includes responding to citizens' complaints regarding possible ordinance violations and taking appropriate action, including the issuance of citations. Work includes the taking into custody, care, and transportation of stray and injured animals and their delivery to the animal shelter. Work is performed under general supervision and in accordance with established operating procedures and oral and written directives. Work involves considerable public contact and requires the exercise of tact and discretion in specific situations. Work is reviewed through direct observation of work habits and evaluation of results achieved. 

Work is subject to stand-by and/or call back status for emergencies and shift work. Work is on a rotating schedule, Monday through Sunday, both day and/or night shifts. Must carry and respond to a cell phone, pager, or radio when off duty and on call. Work involves day and/or night, exposure to inclement weather.

• Patrols a designated work area of the city in an animal control vehicle to respond to animal control related cases
• Responds to assigned calls for animal control service involving animal control issues
• Conducts preliminary and follow-up investigations of animal control violations
• Interviews persons including witnesses, victims, and suspects having information about animal control issues
• Collects, packages and preserves evidence in animal control cases
• Prepares written reports and notes of animal control investigations
• Presents probable cause to magistrate for summons and misdemeanor warrants regarding animal control violations
• Provides community service functions including talks at community meetings and provides school education
• Provides the public with information on laws, ordinances, regulations, on animal control services as required
• Be capable of working rotating shifts
• Communicates effectively and coherently over radio channels.
• Exercises independent and good judgment when dealing with the public.
• Wears assigned uniform and equipment as required
• Have regular and predictable performance (e.g., non-scheduled absenteeism)
• Gets along well with others Be able to work independent of direct supervision
• Utilize directed and self-directed work time in an efficient, effective and safe manner
• Subordinate to lawful commands of supervisor ranked personnel
• Protect the public image and reputation of the Raleigh Police Department
• This position will be required to obtain a City permit in order to operate a City-owned vehicle

Education and Experience:

High School Diploma or GED and three years of related animal control or veterinary technician experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing and Certifications:

• Valid North Carolina Class C Driver’s license with a satisfactory driving record, or the ability to obtain within 60 days of hire 

Preferred Qualifications: 

• Some college level courses and/or other military training in job related field
• Previous investigative or similar type work experience

Knowledge of:

• Must be familiar with the geography associated with the City of Raleigh and Wake County, North Carolina
• Must have a clear understanding of both local and state ordinances, laws and regulations pertaining to the general care and control of animals or display an ability to acquire such knowledge rapidly

Skill In:

• Operation of automotive equipment such as a pickup truck
• Written and oral communication

Ability to: 

• Work under adverse weather conditions
• Keep simple records and to prepare routine reports
• Follow oral and written directions. To document routine and investigative activities on proper administrative reports and maintain those files and record

ADA and Other Requirements:
Positions in this class typically require: balancing, stooping, kneeling, crouching, reaching, standing, walking, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Very Heavy Work:
Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Working Conditions:
Work is subject to stand-by and/or call back status for emergencies and shift work. Must carry and respond to a cell phone, pager, or radio when off duty and on call. Work involves day and/or night, exposure to inclement weather.

Salary : $42,027 - $64,326