Parks Operations Supervisor

Are you interested in a position where your work contributes to a more equitable, inclusive, vibrant, and resilient future?
The City of Raleigh Parks, Recreation and Cultural Resources Department (Raleigh Parks) is seeking a dynamic and forward-thinking Refuse/Recycling leader who is passionate about making our city a better place to live, work, play, and learn. We are looking for candidates who can manage details while strategically focusing on the big picture. This position offers the opportunity to work for a nationally recognized organization in a growing, creative, diverse city. Raleigh is one of the best places to live, work, raise a family, and start a business. We are home to several prominent universities and world-class cultural institutions. The City of Raleigh recently joined the Biophilic Cities Network and prioritizes equitable access to greenspaces and healthy community experiences. Our parks, centers, and cultural programming are in the DNA of our evolving city.
 
The Raleigh Parks system boasts approximately 10,000 acres, including 200 parks and open spaces; 120 miles of greenway trails; 38 community and neighborhood centers; 2 art centers; 2 active-adult centers; 9 historic sites, museums, and cemeteries; 63 athletic fields; over 100 tennis courts; 4 lakes; 4 nature preserves; 73 locations with playgrounds; 7 dog parks; 8 swimming pools and more. We have over 425 full-time staff and employ nearly 1,800 part-time and seasonal staff annually during peak spring, summer, and fall seasons. The FY23 annual operating budget for Raleigh Parks is $60.7M, and the annual capital improvement budget is approximately $8M. On November 8, 2022, the City of Raleigh will have a $275M public bond referendum for the new construction and renovation of parks, greenways, and community centers.

The Refuse Collection Crew Supervisor must be committed to providing exceptional customer service and have the ability to work with a broad range of City staff, & vendors. The successful candidate will be a supervisor with our specialized work team (Refuse) in support of The Parks, Recreation and Cultural Resources Department and other City Departments.
 
The Refuse and Recycling Team consists of four staff servicing trash and recycling containers in City Parks. This position is responsible for scheduling and balancing collection routes, adding new locations, evaluating receptacle placement and locations, maintaining container inventory, coordinating dumpster service with outsourced vendors, service and maintenance of Big Belly trash receptacles and coordinating the maintenance and repair of Refuse trucks.

• Maintain equipment inventories and keep equipment clean and in good repair.
• Oversee assigned personnel, which includes assigning work, training, and problem resolution.   Evaluate performance and make recommendations for personnel actions.  Motivate employees to achieve peak productivity and performance.
• Maintain maintenance records and preventative maintenance schedules for all assigned equipment.
• Track service delivery costs and quality of parks
• Provide quarterly and annual reports and annual operating budget requests.
• Ensure adherence to all relevant regulations, guidelines, and COR standards.
• Perform activities of workers supervised.

Education and Experience
High School Diploma or GED and six years of related experience.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Depending on assignment, some positions may require:

• North Carolina Public Operator Pesticide License.
• International Society of Arboriculture Certification and qualified Line Clearance Certification.
• Valid North Carolina Class B Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Knowledge of:

• Supervisory principles, practices and techniques (based on assignment).
• Practices and methods of coaching and leading the work of others (based on assignment).
• Standard practices, methods and materials of assigned work.
• Project management principles and practices.
• Principles and practices of conflict resolution.
• Basic budget administration.
• Business math concepts.
• Filing and record-keeping principles.
• Uses and properties of supplies and equipment.
• Occupational hazards and applicable safety principles and practices.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

Skill In:

• Supervising and evaluating staff performance (based on assignment).
• Training and coaching staff (based on assignment).
• Providing direction to others in order to meet standards.
• Overseeing parks maintenance and related technical and skilled support activities in area of assignment.
• Business math computations.
• Budget and expense monitoring.
• Developing and applying work standards, policies and procedures.
• Composing and maintaining basic original documents including reports, presentations, and correspondence.
• Organizing tasks, meeting deadlines and prioritizing competing demands.
• Overseeing and organizing and maintaining records and files.
• Providing attention to detail in assignments.
• Proofreading and error correction.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Salary : $51,949 - $83,988