What are the responsibilities and job description for the Recreation Facility Specialist (Lake Lynn Community Center) position at City of Raleigh North Carolina?
JOB
Are you upbeat, creative, responsive, and personable with a passion for parks and people? We want you on our team! Recreation Facility Specialists are responsible for assisting in the daily operations of community and/or neighborhood centers. No day is ever the same — candidates with strong written and oral communication skills who enjoy interacting with a variety of people daily will thrive in this role. The Recreation Facility Specialist at Lake Lynn Community Center is responsible for daily opening and closing procedures, interacting with park guests, program registration, and preparation of daily programs and program facilitation such as classes, programs, events, and camps. Additionally, this position is responsible for cash register operation, balancing daily revenues, cleaning and maintaining facility spaces and grounds and event operations.Work Hours: This position works 25 hours a week and may involve a combination of night, weekend, and occasional City holiday shifts to provide facility coverage. Hours will vary based on rotations with full time staff, with flexibility required to provide after-hours coverage as needed. This role works 25 hours per week as a Permanent Part-Time position and contributes to the Local Governmental Employees' Retirement System (LGERS) at a 6% employee contribution and is additionally eligible for participation in 401k/457 plans.
EXAMPLE OF DUTIES
Oversees facility operation-including opening and closing, cash handling, reporting maintenance issues and safety hazards and preparing space for programsSupports conducting and monitoring recreational program activities, including events, camps, and special programs, in accordance with rules, regulations, policies, and proceduresRenders emergency and medical response in accordance with trainingAssists with athletic leagues, including scorekeeping and gym supervising, for various adult and youth athletic sports programsHelps process rental management, including booking spaces and ensuring facility readinessAssists in occasional teaching and coaching staff members including caretakers, cashiers, Attraction Operators (site specific), program leaders and event staffPerform a variety of administrative and clerical duties including answering the phone, greeting customers, answering patron questions, registering patrons, collecting fees, in accordance with city policies and proceduresDemonstrates consistent communication through multiple devices such as phones, computers, radios, with patrons, co-workers and supervisory staffSupports, as needed, the supervision of work by part-time employees and volunteers in the Parks, Recreation and Cultural Resources DepartmentAttends and participates in meetings as assigned, trainings, orientations, and evaluations
SUPPLEMENTAL INFORMATION
Knowledge, Skills, and Abilities: Retaining information about site amenities, fees, and upcoming programs and events to meet the needs of park patrons Establishing and maintaining effective relationships with staff and the public, including rule enforcement, tactfully and courteously with a commitment to superior customer service. This positions works with all populations and includes both youth and adults Strong communication skills for conveying information clearly to individuals and groups, and confidence in conflict resolution Demonstrating consistent communication through multiple devices such as phones, computers, and radios with patrons, co-workers and supervisory staff Working both independently and as part of a team Organizing information with attention to detail, proofreading, and error correction Managing program registration in accordance with city policies and procedures Fluency in the English language in speaking, reading, and writing Database, spreadsheet, and word processing software Knowledge of or the ability to learn and utilize recreation management software (RecTrac) and Raleigh financial databases and systems, including Peoplesoft and NeoGov. Training will be provided by City of Raleigh in these programsADA and Other Requirements: Positions of this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. This position requires full use of arms and legs to operate equipment, climb stairs, and assist with emergencies. The candidate must have eyesight of at least 20/30 with or without correction and must be able to hear at least 40 decibels in an environment producing 500-4,000 hertz to operate equipment and assist with emergencies. Medium Work: This position requires the ability to lift at least 50 pounds independently. Working Conditions: This position involves independent physical movement and works in both indoor and outdoor settings in all types of weather. This role requires a significant amount of time in a guest facing environment. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Are you upbeat, creative, responsive, and personable with a passion for parks and people? We want you on our team! Recreation Facility Specialists are responsible for assisting in the daily operations of community and/or neighborhood centers. No day is ever the same — candidates with strong written and oral communication skills who enjoy interacting with a variety of people daily will thrive in this role. The Recreation Facility Specialist at Lake Lynn Community Center is responsible for daily opening and closing procedures, interacting with park guests, program registration, and preparation of daily programs and program facilitation such as classes, programs, events, and camps. Additionally, this position is responsible for cash register operation, balancing daily revenues, cleaning and maintaining facility spaces and grounds and event operations.Work Hours: This position works 25 hours a week and may involve a combination of night, weekend, and occasional City holiday shifts to provide facility coverage. Hours will vary based on rotations with full time staff, with flexibility required to provide after-hours coverage as needed. This role works 25 hours per week as a Permanent Part-Time position and contributes to the Local Governmental Employees' Retirement System (LGERS) at a 6% employee contribution and is additionally eligible for participation in 401k/457 plans.
EXAMPLE OF DUTIES
Oversees facility operation-including opening and closing, cash handling, reporting maintenance issues and safety hazards and preparing space for programsSupports conducting and monitoring recreational program activities, including events, camps, and special programs, in accordance with rules, regulations, policies, and proceduresRenders emergency and medical response in accordance with trainingAssists with athletic leagues, including scorekeeping and gym supervising, for various adult and youth athletic sports programsHelps process rental management, including booking spaces and ensuring facility readinessAssists in occasional teaching and coaching staff members including caretakers, cashiers, Attraction Operators (site specific), program leaders and event staffPerform a variety of administrative and clerical duties including answering the phone, greeting customers, answering patron questions, registering patrons, collecting fees, in accordance with city policies and proceduresDemonstrates consistent communication through multiple devices such as phones, computers, radios, with patrons, co-workers and supervisory staffSupports, as needed, the supervision of work by part-time employees and volunteers in the Parks, Recreation and Cultural Resources DepartmentAttends and participates in meetings as assigned, trainings, orientations, and evaluations
SUPPLEMENTAL INFORMATION
Knowledge, Skills, and Abilities: Retaining information about site amenities, fees, and upcoming programs and events to meet the needs of park patrons Establishing and maintaining effective relationships with staff and the public, including rule enforcement, tactfully and courteously with a commitment to superior customer service. This positions works with all populations and includes both youth and adults Strong communication skills for conveying information clearly to individuals and groups, and confidence in conflict resolution Demonstrating consistent communication through multiple devices such as phones, computers, and radios with patrons, co-workers and supervisory staff Working both independently and as part of a team Organizing information with attention to detail, proofreading, and error correction Managing program registration in accordance with city policies and procedures Fluency in the English language in speaking, reading, and writing Database, spreadsheet, and word processing software Knowledge of or the ability to learn and utilize recreation management software (RecTrac) and Raleigh financial databases and systems, including Peoplesoft and NeoGov. Training will be provided by City of Raleigh in these programsADA and Other Requirements: Positions of this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. This position requires full use of arms and legs to operate equipment, climb stairs, and assist with emergencies. The candidate must have eyesight of at least 20/30 with or without correction and must be able to hear at least 40 decibels in an environment producing 500-4,000 hertz to operate equipment and assist with emergencies. Medium Work: This position requires the ability to lift at least 50 pounds independently. Working Conditions: This position involves independent physical movement and works in both indoor and outdoor settings in all types of weather. This role requires a significant amount of time in a guest facing environment. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
