What are the responsibilities and job description for the Information Technology Technician I position at City of Rapid City, SD?
Salary : $23.26 - $24.68 Hourly
Location : 300 Sixth Street Rapid City, SD
Job Type : Full Time
Job Number : 202400165
Department : IT
Opening Date : 12 / 02 / 2024
Closing Date : Continuous
Description
ABOUT US
The Information Technology (IT) Department was created to improve the IT organization throughout the City and to leverage emerging technologies to reduce costs. The IT Division provides services to all City departments including all public safety divisions with over 25 physical locations and 700 full-time employees are supported throughout the Rapid City area. You can visit the City of Rapid City's homepage for more information.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here.
Position Details
ABOUT OUR JOB
The Information Technology Technician is responsible for supporting computer software and hardware for various offices and facilities.
Essential Duties and Responsibilities :
- Maintains, diagnoses, services, and repairs computer hardware, related peripherals and software at various locations.
- Provides technical assistance and instruction to customers on basic technology and tools.
- Tracks and documents support requests using help desk management system.
Additional Information
ABOUT YOU
We understand your time is important and encourage you to apply if you meet the following qualifications.
Education and / or Experience :
City of Rapid City Benefit Summary
Explore the benefits that are offered to the City of Rapid City's full-time, and part-time benefited employees.
Health Care Program
Health - The City of Rapid City is a self-funded healthcare program. As such, we are able to offer heavily discounted premium rates for our employees and their dependents(s). Choose between a High Deductible Healthcare Program (HDHP) or our Traditional Health Care Plan both of which are covered through Blue Cross Blue Shield (BCBS).
Dental - Dental coverage is through Delta Dental of South Dakota with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Vision - Vision coverage is through Avesis with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Flexible Spending Accounts - Flexible Spending Account (FSA) is a tax-saving tool that lets you pay for medical or dependent care expenses with pre-tax dollars. Employees who wish to participate can use these funds to pay for Medical, Dental, Vision, and other healthcare-related expenses.
Health Savings Account - Health Savings Accounts (HSA) is a tax savings tool available to individuals who hold High Deductible Healthcare Plans (HDHP). This plan allows you to designate and put aside pre-tax dollars to use for qualified medical expenses. Employees who enroll will enjoy a city contribution of up to $500 into their HSA account.
Coverage for Health, Dental, Vision, Flexible Spending Accounts, and Health Savings accounts starts on the first of the month following the employee's start date.
Retirement Plan
The City of Rapid City participates in the South Dakota Retirement System (SDRS). The South Dakota Retirement System (SDRS) is a cost-sharing, multiple employers, public employee retirement system. Members of SDRS include full-time employees of State City and County Governments and other public entities. Through this pension plan, employees contribute 6% (8% for public safety) with the City matching that contribution percentage. The vesting schedule through SDRS is 3 years. Retirement benefits are payable for the member's lifetime.
The City also offers additional retirement options through the South Dakota Retirement System Supplemental Retirement Program. Employees are automatically enrolled and contribute to a 457 (b) at $25 monthly. This supplemental program is a great opportunity to save additional funds on top of the main SDRS account and allows contributors to save more on a pre-tax or post-tax basis.
Paid Time Off
Vacation - At the start of employment through the first four years City employees accrue vacation at the rate of 3.08 hours per pay period equaling 80.08 hours yearly. Vacation accruals increase with longevity.
Sick Leave - City Employees earn Sick Leave which is accrued at the rate of 2.16 hours per pay period, with unlimited rollover.
Short-Term Disability - City employees earn short-term disability leave at a rate of 2.16 hours per pay period with unlimited rollover. This benefit is paid at 100% of the employee's wage at the time of usage. Restrictions apply.
Holidays - The City of Rapid City observes 11 Holidays per calendar year. City employees are eligible for paid holidays starting at the beginning of employment. Personal holidays are given to City Employees based on their union contract.
Life Insurance
The City partners with MetLife to provide a $35,000 basic life, accident, and D&D insurance policy for employees. Optional coverage for spouse and dependent(s) can be elected.
Wellsteps
Rapid City has a wellness program through Wellsteps, where they help you make small changes that will make a big difference in your life from physical fitness, to financial, and mental fitness. They cover all aspects of your life, so you can live life to its fullest! Prizes are offered on varying levels of participation.
AFLAC
The City partners with AFLAC to provide additional insurance coverage. From a traditional Cancer policy, Accident, Critical Illness, and Hospital, to additional Short-Term Disability and Life insurance coverages, they have what you need. The coverages are transferable and premiums can be payroll deducted.
For a more detailed overview of our benefits package, click on the weblink
click
If you have specific questions, contact Human Resources.
Salary : $35,000
