What are the responsibilities and job description for the Information Technology Technician I position at City of Rapid City?
ABOUT US
The Information Technology (IT) Department was created to improve the IT organization throughout the City and to leverage emerging technologies to reduce costs. The IT Division provides services to all City departments including all public safety divisions with over 25 physical locations and 700 full-time employees are supported throughout the Rapid City area. You can visit the City of Rapid City's Information Technology homepage for more information.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here. ABOUT OUR JOB
The Information Technology Technician is responsible for supporting computer software and hardware for various offices and facilities.
Essential Duties and Responsibilities:
ABOUT YOU
We understand your time is important and encourage you to apply if you meet the following qualifications.
Education and/or Experience:
The Information Technology (IT) Department was created to improve the IT organization throughout the City and to leverage emerging technologies to reduce costs. The IT Division provides services to all City departments including all public safety divisions with over 25 physical locations and 700 full-time employees are supported throughout the Rapid City area. You can visit the City of Rapid City's Information Technology homepage for more information.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here. ABOUT OUR JOB
The Information Technology Technician is responsible for supporting computer software and hardware for various offices and facilities.
Essential Duties and Responsibilities:
- Maintains, diagnoses, services, and repairs computer hardware, related peripherals and software at various locations.
- Provides technical assistance and instruction to customers on basic technology and tools.
- Tracks and documents support requests using help desk management system.
ABOUT YOU
We understand your time is important and encourage you to apply if you meet the following qualifications.
Education and/or Experience:
- Associate’s degree or equivalent from two year college or technical school in Information Technology and one year related experience and/or training working with computer hardware or software; or high school diploma or GED and 3 years of experience working with computer hardware or software.
- In order to be considered, the experience must be in a production environment, and the experience must be within the last 6 years.
Salary : $23 - $25
