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Senior Systems Analyst - Applications

City of Renton, WA
Renton, WA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/9/2025

Salary : $103,356.00 - $125,976.00 Annually

Location : 1055 South Grady Way Renton WA 98057, WA

Job Type : AFSCME

Job Number : 25-00019

Department : ES - Information Technology

Opening Date : 02 / 05 / 2025

Closing Date : 2 / 19 / 2025 11 : 59 PM Pacific

Job Description

The Senior Systems Analyst is part of InformationTechnology's Applications team and is responsible for working with assigned customers to analyze, configure, develop, verify, deploy, document and maintain technology systems. Leading as a project manager and implementer, gather requirements, research, procure, schedule, design, configure, develop, document, test, and deploy multiple, concurrent technology projects.

This role resides in the Applications team and is focused on supporting and enhancing large-scale, Enterprise Business applications and related software, such as ERP, CRM, HRIS. The Systems Analyst analyzes, designs, implements, and maintains city and vendor developed software. The incumbent assesses the organizational needs for information systems and technology and implements systems to meet those needs.

Working for the City of Renton comes with an excellent benefits package, including :

  • Deferred compensation with the City contributing 3% of the employee's salary.
  • VEBA Plan with the City contributing 1% of the employee's salary.
  • Medical, dental, vision and life insurance at affordable rates
  • Paid leave for vacation, sick, eleven holidays and two "personal" holidays a year
  • State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

Telework Program : The City of Renton supports workers performing in a hybrid capacity (partial telework / in-office) where job responsibilities can be performed remotely. This position may be eligible for a telework arrangement, up to 2 days remote, based on the operational needs of the City and specific Department. Regardless of job title or telework arrangement, City of Renton employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

ESSENTIAL FUNCTIONS :

  • As subject matter expert, provide technical support and maintenance to systems as directed or escalated from other IT teams.
  • Maintain, administer and service Enterprise Business applications and related software and integrations including : troubleshooting, migrating, scheduling, testing and patching, configuring, monitoring, training, updating and upgrading on servers and client computers.
  • Plan, implement and upgrade technologies through all phases of the software life cycle including : analyzing, architecting, designing, testing, installing, configuring, training end users, creating documentation, outlining future growth plan and auditing results.
  • Perform database administration; install, configure and update database systems; monitor and maintain database system performance; manage backup plans and systems security.
  • Act as project manager on multiple concurrent technical projects; manage teams across functional, departmental and organizational boundaries.
  • Coordinate, develop and maintain project charters, plans, schedules, budgets and deliverables; monitor and control project scope, schedule, costs and quality.
  • Develop databases by analyzing, designing, coding / developing, building and deploying; create documentation and perform necessary training.
  • Support diverse Business applications with varying degrees of complexity and an advanced knowledge of their frameworks.
  • Analyze, design, code, test, deploy, provide training, create documentation and troubleshoot issues with custom software applications and integration systems.
  • Partner with vendors and other IT staff to design and implement complex architectures that include network, servers, interfaces, databases, integrations and security.
  • Gathers functional and business requirements and specifications; translates requirements and specifications to author Request for Proposals; evaluate and select vendors.
  • Mentor and guide team members in analytical and project management techniques, business domains and processes, and technology languages and systems.
  • Write and maintain technical system documentation and clear user materials.
  • Manage the process of purchasing technology and coordinate contract negotiations.
  • Design, author and maintain custom reports using various report writing tools and techniques.
  • Regularly review prioritize and implement system changes requests to improve customer's efficiency and accommodate business process changes.
  • Create content and conduct training classes and presentations throughout the organization on various applications and processes.
  • Manage SSL certificates to ensure security and process continuity.
  • Contribute to an environment of teamwork and respect.
  • Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
  • Remain current with relevant technological advancements as it relates to field.
  • Participate in and help provide cross-training in processes as directed by management to ensure a well-rounded team for coverage purposes.
  • Maintain regular, reliable, and punctual attendance
  • Perform other duties as assigned.
  • May be assigned to support City priorities during emergencies.
  • EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS :

  • Bachelor's degree in Computer Science, Management Information Systems, Information Systems or related field.
  • Minimum 5 years of experience in web server administration, data base, scripting programming, SQL, systems design, implementation or administration.
  • Or minimum of 9 years of relevant education and experience.
  • Two years project management experience.
  • Valid driver's license.
  • Successful passing of a required background check and national fingerprint-based records check.
  • Successful passing of a required driving record check.
  • For a detailed Job Description see

    PHYSICAL DEMANDS :

  • Drive to offsite locations to perform essential functions.
  • Move throughout City facilities and buildings.
  • Operate a computer and other office equipment.
  • Communicate with City employees and residents.
  • Lift or move items weighing up to 40 pounds occasionally.
  • WORK ENVIRONMENT :

  • Work is performed in an office environment.
  • Noise level in the office is moderately quiet.
  • May be required to participate in a standby or on-call rotation.
  • Work evening and / or weekend hours as required.
  • Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

    Selection Procedure

    The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website :

    The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

    Communication from the City of Renton : We primarily communicate via e-mail during the application process. E-mails from rentonwa.gov and / or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

    Recruitment Process : The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity. this position will be subject to a standard criminal background check and professional reference check. This position requires accessing areas that contain Criminal Justice Information Systems (CJIS). For that reason, this position is also subject to a national fingerprint-based records check.

    Accommodation

    Individuals needing accommodation in the application, testing, or interview process may contact sjacobs@rentonwa.gov at least 2 days prior to the need.

    This position is represented by AFSCME, Local 2170, and the applicable benefits are as follows :

    Medical / Dental / Vision Insurance

  • Employees are offered a choice of medical / vision coverage through either Kaiser Permanente or the City's self-insured plan. Preferred Provider Option is available through the self-insured plan. Rates for both plans are available on the Benefit webpage. Please click on the link at the bottom of the page for details.
  • The dental insurance plan covers services such as regular checkups, x-rays, fillings and crowns. Orthodontia coverage is also provided.
  • Deferred Compensation Program

  • The City contributes 3% of the employee's base wage rate into a deferred compensation retirement plan.
  • Employees may also set aside a percentage of their earnings on a tax-deferred basis.
  • Retirement Plan

  • Employees are enrolled in either the State of Washington Department of Retirement Systems Plan (PERS) or the Public Safety Employees' Retirement System (PSERS).
  • The following position is required to be enrolled in PSERS
  • Probation Officer

  • If an employee was in PERS prior to 2006, the employee had the choice to remain in the PERS plan.
  • Both the employee and employer contribute to the plan.
  • VEBA

    The City contributes 1% of base pay into individual employee VEBA accounts, which can be used to pay out of pocket medical expenses.

    Life Insurance

  • A group term life insurance policy is provided to each employee at a value equivalent to the annual salary, up to $50,000.
  • Each eligible dependent is also provided with a $1,000 policy. There is no cost to the employee.
  • Optional supplemental insurance is available for employees and their dependents at group rates.
  • Long Term Disability Protection

  • Many employees are provided with a long term disability policy up to the equivalent of 60% of their salary.
  • Flexible Benefits

  • The City offers employees the opportunity to open two separate tax-free accounts through salary reduction. One account is to pay for expenses not covered by health insurance and the other account is for child care costs.
  • Vacation

  • Employees accrue vacation beginning with the first day of employment as follows : 12 days per year (0-5 years); 18 days per year (6-10 years); 21 days per year (11-15 years); 24 days per year (16-20 years); and 27 days per year (21 years).
  • Employees may access their vacation after six months of employment.
  • Sick Leave

  • Upon employment, the employee receives a sick leave bank of 24 hours, with an additional 24 hours awarded after three months.
  • Thereafter, sick leave accrues at the rate of four hours each pay period.
  • Employee Assistance Program

  • A confidential counseling assessment and referral service is available without cost to employees and family members for help with personal, family or job-related problems.
  • Paydays

  • The City of Renton pays employees on the tenth and the twenty-fifth of each month (24 pay periods each year).
  • Holidays

  • The City recognizes eleven holidays and offers two "personal" holidays each calendar year for most employees, unless otherwise specified in a labor contract.
  • Hours of Work

  • Flexible work schedules are available in many departments.
  • Transportation

  • Unlimited free rides on various bus systems as well as various carpool and rideshare options are available for City employees.
  • Please see the City of Renton Benefits webpage for more information.

    Please explain why you are interested in the Senior Systems Analyst position with the City of Renton.

    How many years of experience do you have in configuration and / or troubleshooting of on-premise enterprise business applications (e.g., ERP, ECM, POS)?

    Please list the technologies and tools you are proficient in, that are relevant to supporting and managing on-premise enterprise applications (e.g., SSMS, SQL, databases, scripting languages, integration tools).

    Indicate whether you have experience with coding or scripting in support of enterprise applications. List the scripting languages you've used and your proficiency levels with each.

    How many years of experience do you have in database administration?

  • 1 to less than 2 years
  • 2 to less than 3 years
  • 3 to less than 4 years
  • 4 years to less than 5 years
  • 5 years or more
  • Briefly describe a major project you managed. What was your role.

    Please list any relevant education, degrees and / or valid certifications that you have that are related to this role.

    Describe your work experience related to this position. Please include the employer, length of service, and duties completed.

    Please describe any work experience you have working with the public sector software systems and public sector customers. If none, write N / A.

    Thank you for your interest in joining the City of Renton team. We have adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, such as candidates' names, contact information, etc. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. You must thoroughly complete the education section (if applicable to the qualifications of this position) and work experience section in chronological order. You must also provide a thorough response to each of the Supplemental Questions.Please make sure to submit a complete, detailed, and updated job application as described above without any personal identifiers included. Failure to do so may result in elimination from further consideration. Have you read and understood the information listed above?

  • Yes, I have read and understood the information listed above.
  • Required Question

    Salary : $103,356 - $125,976

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