Social Casework Coordinator - Child Protective Services

Are you Richmond R.E.A.D.Y?
Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

Duties include but are not limited to

• Performs management of case records to ensure compliance with policies and procedures established by the Virginia Department of Social Services.
• Establishes and maintains individual case records, provides limited case management, processes financial assistance, and conducts follow-up interventions as appropriate.
• Prepares and maintains comprehensive and accurate case records.
• Conducts jurisdictional requests for courtesy home visits.
• Conducts follow up safety and well-being assessment visits for Family Assessments and Investigations.
• Assists Family Services Workers with removals and placements to include completing required paperwork and forms.
• Coordinates, monitors and follow-ups with service providers to provide ongoing support of client and program specific goals. Assist clients in understanding goals.
• Transports clients to necessary appointments and assistance clients in keeping appointments.
• Assist with documentation in OASIS.
• Complete mandated internal and external referrals and documents to ensure case record compliance.
• Completes assigned duties adhering to case management standards and governing program regulations.
• Performing other related duties as assigned.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; and State and local policies and procedures, laws, and regulations.

Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; Interviewing; Case management, including reporting and documenting; Oral/written communication; and conducting forensic interviews.

Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze, assess, and evaluate data.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.

• Associate's degree in human services, social services, or related field
• Bachelor's degree in human services or social services preferred
• Three years of human services or social casework paraprofessional experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

• Bachelor's degree in a Human Services related field;
• A valid Driver's License with a satisfactory driving record or the ability to obtain a Commonwealth of Virginia Driver's License within 30 days of hire;
• Knowledge of Child Protective Services;
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel);
• Knowledge of casework philosophy, methods and practices;
• Ability to perform in a fast-paced environment.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.