What are the responsibilities and job description for the Administrative Technician, Senior position at City of Richmond?
The City of Richmond Police Department is seeking a qualified and experienced Administrative Technician, Senior to join the Department's Training Academy unit. The successful candidate will be able to multi-task and perform in a fast-paced environment, while supporting various levels of agency personnel and assisting a diverse public customer base. The ideal candidate will have excellent verbal and written communication skills and possess excellent customer service capabilities.
This position requires availability to work overtime some weekends, as necessary.
Successful completion of an interview and thorough background investigation is required.
Please note that the Police Department background process may take up to 45-60 days. An applicant disqualified from the Police background process may reapply a year after disqualification.Knowledge (some combination of the following):
Skills (some combination of the following):
Abilities (some combination of the following):
- Answering calls and providing information to internal and external customers;
- Assisting with the scheduling of the academy classrooms and building usage;
- Greeting and assisting citizens/personnel/trainees that enter the Training Academy;
- Programming the marquee ensuring that it stays updated with the most current information pertaining to the building schedules;
- Completing purchase orders and requisition process for the staff;
- Overseeing the cleaning crew and building maintenance issues;
- Supporting events held in the Academy; and
- Performing special projects and other general office duties as assigned.
This position requires availability to work overtime some weekends, as necessary.
Successful completion of an interview and thorough background investigation is required.
Please note that the Police Department background process may take up to 45-60 days. An applicant disqualified from the Police background process may reapply a year after disqualification.Knowledge (some combination of the following):
- English language and grammar
- Experience with standard office equipment such as office machines, multi-line phone, computers, copier, fax, scanning machine, etc.
- Experience with software such as Microsoft Word, Excel, and Outlook
- Basic arithmetic calculations and mathematics
- Administrative and clerical procedures such as word processing, managing files and records, and designing forms
- Administrative and clerical procedures, and business principles
Skills (some combination of the following):
- Entering data accurately
- Maintaining confidentiality
- Utilizing critical thinking and analytical skills to solve problems
- Demonstrating excellent customer service
- Data entry
- Customer service
- Oral and written communication
Abilities (some combination of the following):
- Follow established procedures
- Pay attention to detail
- Work efficiently in a fast-paced environment
- Work independently with little supervision
- Work and support a team/staff
- Multi-tasking
- Use sound judgment and make important decisions
- Prioritize multiple responsibilities
- Summarize notes and requests in a concise manner
- Compose written, professional correspondence
Salary : $44,616 - $73,611
