Human Resources Business Partner

The Human Resources Department’s mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment.

Our mission is accomplished within existing resources, in an environment of change, with integrity, and in a manner that is consistent with the City’s policies, Code of Ethics, merit system principles, and federal and state laws. We are responsible for recruitment and testing, classification and compensation, training, benefits administration, and workforce relations.

City of Richmond Core Values:
Community Centric Service; Unity; Respect; Innovative; Trust; Accountability.

The Human Resources - Business Partner supports the citywide performance and career management process and serves as a trusted advisor for employees and managers. Acting as an employee advocate and change agent, the HR Business Partner will be aligned to specific business units and responsible for being a contact for all employee relations matters. The HR Business Partner works collaboratively across multiple HR functions to help navigate and manage the employee life cycle.  
 
The Human Resources Business Partner is responsible for updating and maintaining all employee data and information and serving as a centralized point of contact for employees, ensuring an effective backend operation with seamless collaboration across multiple departments and HR functions. By providing excellent HR service to employees, the HR Business Partners team helps increase employee productivity and retention.
 
The HR Business Partner team is responsible for all administrative and operational HR functions, onboarding/offboarding, policies, procedures, performance management, training, employee relations and assistance, career management, new hire onboarding, employee terminations, and succession planning.
 
The incumbent will report to the Division Chief for Talent Acquisition of the City of Richmond.

ESSENTIAL JOB FUNCTIONS, RESPONSIBILITIES, DUTIES: 

• Supports HR programs, policies, procedures, structures, processes and technology 
• Supports successful completion of approved initiatives on time and within budget 
• Maintains employee satisfaction and retention strategies for performance and career management 
• Supports a citywide performance management process 
• Works proactively with City Attorney’s office to mitigate employee relations/EEO risks 
• Ensures employees are completing all relevant training 
• Leverages workforce insights and analytics to focus leaders on relevant people management issues while assessing potential strategies and solutions 
• Executes strategic plans and program initiatives, including talent acquisition and workforce planning 
• Manages a high degree of sensitive and confidential employee and management information 
• Maintains efficient workflow for all onboarding and offboarding of City of Richmond employees 
• Supports HR programs, structures, processes, and technology 
• Maintains all employee data in HRIS to ensure accuracy and timeliness of updates 
• Ensures the accuracy of employee payroll and personal income tax in accordance with policies and guidelines 
• Maintains employment verifications for current and former employees 
• Supports and guides employees with general HR inquiries and requests 
• Develops and maintains employee satisfaction 
• Maintains highly sensitive and confidential employee data and information 
• Maintains HR Service Level Agreement (SLA) 
• Maintains seamless onboarding and offboarding processes 
• Adopts a growth mindset with a focus on continuous improvement 
• Seeks opportunities to create efficiencies and add value based on unique workforce needs 
• Regularly reviews and evaluates the effectiveness of HR programs in the area of responsibility. Suggests modifications to maintain value and relevance  
• Stays abreast of changes in laws, regulations, policies and programs relevant to employee relations and employment practices, ensuring adherence to legal requirements and personnel policies 
• Regularly reviews Human Resources policies, procedures and processes as business or legislative and suggests changes as required 
• Works strategically and collaboratively across departments and agencies 
• Anticipates future needs and assesses administrative concerns 
• Invests time in coaching, mentoring, supporting, and developing employees and managers to achieve desired performance and career outcomes 
• Leverages technology to increase productivity and efficiencies 
• Performs all additional related duties and responsibilities as required 

Note: The above description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. The employee may perform other duties of a similar nature or level as required.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Project Management 
• Data analysis and management 
• Excellent presentation skills 
• Coaching and consulting 
• Excellent communication skills (verbal and written) 
• Excellent leadership skills 
• Excellent problem-solving skills 
• Flexibility and ability to balance conflicting priorities 
• Ability to maintain confidentiality in all aspect of the job 
• Works with a high degree of autonomy and accountability for decisions 
• High level of comfort with most HR disciplines (i.e., performance management, compensation, benefits, employee relations, talent acquisition, workforce planning) 
• Customer service orientation 
• Collaborative team player 
• Management and maintenance of a citywide performance management system 
• Advanced Microsoft Office experience, including virtual team platforms for meetings, shared team documents, and instant messaging communications 
• City of Richmond community awareness and values 

REQUIRED QUALIFICATIONS: 

• Bachelor's degree in Human Resources, Business/Public Administration, or a related field 
• 2 years of professional human resources generalist experience 
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification. 

REQUIRED CERTIFICATIONS/LICENSE/S:

• HRCI HR Certification (PHR/SPHR) required or
• SHRM HR Certification (SHRM-CP/SHRM-SCP) 

PREFERRED QUALIFICATIONS:

• 5 years of progressive experience in Human Resources 

 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly finger, talk, hear, see, and perform repetitive motions; frequently walk; and occasionally stoop, reach, stand, push, pull, lift, grasp, and feel. The working conditions may contain environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Salary : $65,513 - $102,738