Management Analyst, Senior - Automation Analyst Developer

The City of Richmond Department of Public Utilities, Richmond Gas Works division is seeking a qualified candidate with proven research and analytical experience for the position of Management Analyst, Senior.  The successful candidate must have the ability to function independently, manage and prioritize multiple work assignments in an effective manner.  This position will serve as the lead analyst for various office automation, business analytics, dashboard reporting programs and projects.  The qualified candidate will have the ability to examine process efficiencies throughout the Division and make recommendations for new programs and automated work processes to meet the department's strategic goals.

• Develop software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; perform software design using software development fundamentals and processes, debug, test, and deploy software solutions.
• Implementation of SharePoint-based workflows as well as development of Business Intelligence dashboards.
• Document and demonstrate solutions by developing, flowcharts, layouts, diagrams, charts, and code comments.
• Build proof of concept examples or graphical simulation processes. Maintain product test software and demos for training purposes.
• Protect operations by keeping information confidential.
• Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment. A wide degree of creativity and latitude required.
• Demonstrate the ability to conceptualize manual processes and offer the best automated solution to effect compliant outcomes
• Review, collect and analyze data, conduct focus group workshops to develop, construct, implement and train on automated processes that will unify, integrate, and streamline activities, while leveraging data collection for analysis and compliance reporting.
• Reduce the division’s dependence on automation outside of the City of Richmond’s technology catalog.
• Constantly, actively and independently survey internal operations and business activities to offer process improvement opportunities through automation.

• Bachelor’s degree in related field
• Must have and maintain conceptual and operational knowledge of Microsoft Power Platform.
• Experience with SharePoint’s application services framework including implementation, configuration, and usages of Search, Managed Metadata, and User Profile Services.
• Demonstrated a skill at managing tasks, managing oversight of multiple tasks and reporting on expected outcomes.
•  Attention to detail and commitment to high quality/error free deliverables

• Experience with SharePoint 
• Power Platform Certification
• Microsoft Teams, MS Power BI, MS Power Automate, and MS Dataverse efficient

• Must be motivated, independent, and self-sufficient. 
• Able to receive an assigned task and see it through to completion with minimal supervision. 
• Must be well organized, a good communicator, able to effectively prioritize tasks, and manage projects from concept to production. 
• Must be able to write thorough and concise functional and design specifications as well as easily readable end user documentation. 
• Must be well able to brainstorm with others, thrive in a collaborative team environment, multitask, and quickly adapt to change. 
• Possess leadership skills and ability to be led in a manner that is healthy to a positive and productive work environment. 
• Emphasizes personal and professional growth by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. 
• Must rely on project management experience and judgment to accomplish goals in a variety of tasks. 
• Must have excellent written and oral communication skills, and able to read and write in English.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Salary : $59,652 - $111,979