Recreation Assistant - Golf - Limited Term

The Recreation Assistant works closely with the Director of Parks & Recreation, Recreation Supervisor, and Recreation Coordinator to support the operations of Parks & Recreation programs. This is a limited term position that oversees and assists with the day-to-day operation of recreational seasonal facilities, sports leagues and recreational programming. This specific role is being hired to assist at the 4 golf courses (Hadley Creek, Eastwood, Soldiers Field, and Northern Hills). An additional Recreation Assistant will be hired to assist in the coordination and operation of the First Tee youth golf program. Primary duties include scheduling tee-times, collecting appropriate fees for facility usage, cash handling and starting golfers and monitoring pace of play. Duties also include processing registration, scheduling and implementation of programming, and reporting. A successful candidate must be able to interact with the public in a professional, courteous, and helpful manner.  
 
Work Schedule:
Work schedules vary and include weekends and early morning/evening hours.
 
Positions Available: 
We will have one Recreation Assistant assigned to each golf course, plus an additional individual hired to work at Hadley Creek to help run the operations of our First Tee Program. 

Pay Rate:
$27.16/hour, depending on qualifications/experience.

Limited Term Appointment:This is a limited-term position that is available until October 31, 2025, and is contingent upon the availability of allocated funds, as well as favorable performance by the incumbent. At the end of this time, the position will be eliminated unless the City elects ongoing continuation.   

Most candidates will begin on or around March 20^th! 
 The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment.

Customer Service

• Interact with program participants and guests and provides information on facilities and programs in a manner that will assure the highest possible level of guest service.
• Assist the recreation program leaders with management and supervision of programs. This includes providing hands-on support for the programs and filling in at locations as needed.
• Assist with the management and supervision of program staff including communications and scheduling.
• Assist the Recreation Supervisor with the planning and management of seasonal recreational facilities
• Follow prescribed cash handling and record keeping procedures.
• Assist with day-to-day department operations and office support.
• Utilize recreation management software to process registration and organize leagues and activities.
• Review and evaluate programs using surveys and other tools to measure performance and help inform any changes. 
• Perform other duties as assigned or necessary

First Tee Program

• Assist with the operations and scheduling for the First Tee Program. 
• Work with outside vendors and consultants.
• Process registration fees and applications. 
• Advertise the program to the public. 

Education and Experience
HS Diploma or equivalent AND 3 years of experience performing administrative or customer service work.

Desirable Qualifications
Bachelor’s Degree in Sports Management, Recreation Management or similar field
2 years of experience working in recreation or sports industry. 
Experience working at a golf course performing golf operations

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: sports and the rules and regulations (specifically golf, basketball, volleyball, softball, and kickball); other recreation programs; administrative and management practices.

Skill in: providing excellent customer service; communicating with participants and guests in-person, on the phone and via email; handling cash transactions and the use of simple accounting.

Ability to: deal tactfully with the general public and program participants in person, on the phone and via email; and understand and carry out oral and written assignments; handle frequent interruptions; establish effective working relationships; follow instruction and prescribed procedure.

PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.

In consideration of the overall amount of physical effort required to perform this position, the work is best described as Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
 
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
 
Continuous demands: Standing, walking
Frequent demands: Bending, stooping, kneeling, pulling, pushing
Occasional demands: Lifting
 
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
 
Environmental conditions that may exist in the performance of the essential functions of this job include:
Extreme heat (above 100 degrees)
Noise (need to shout in order to be heard) 

Salary : $27