Public Safety Dispatcher II

THE POSITION
Under close and general supervision, the Public Safety Dispatcher performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned.
 
SUPERVISION RECEIVED AND EXERCISED
Receives close or general supervision from the Public Safety Dispatch Supervisor. Exercises no supervision over staff.ESSENTIAL DUTIES
Duties may include, but are not limited to the following:
 

• Receives emergency calls for police, fire, or other emergency services.
• Receives 9-1-1 calls, determines priority, and dispatches appropriate units via radio and Mobile Data Terminals in accordance with established procedures.
• Coordinates emergency incidents or calls for service, relaying information and assistance requests involving other public safety entities.
• Tracks and maintains current status of field units.
• Enters, updates, and retrieves information from local, state, and national databases relating to wanted or missing persons, stolen property, vehicle registration, stolen vehicles, etc.
• Receives incoming telephone and voice radio requests for non-emergency assistance; provides appropriate information and referrals.
• Provides Emergency Medical Dispatch (EMD) services to callers through an accredited system of telephone triage and pre-arrival instructions.

QUALIFICATIONS
 
Education and Experience
A combination of education and experience which would provide the required knowledge and abilities is qualifying. Note: education may not fully substitute for the required experience unless expressly stated herein.  
 
Equivalent to the completion of the 12th grade;
 
AND
 
Two (2) years of full-time experience equivalent to a Public Safety Dispatcher I with the City of Rocklin.
 
Licenses and Certifications

• Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required.  Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. 
• Possession of a typing certification showing a net speed of 40 words per minute.
• A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is required
• An EMD certification is desirable.

Must be willing to work emergencies as well as evenings, weekends, and holidays.

SPECIAL INSTRUCTIONS

• While always welcome, a resume will not be accepted in lieu of an official City application. The application must be completed in its entirety.
• All required documents must be attached to the application; missing documents may be submitted until the final filing date. Human Resources will not accept documents after the final filing date. 
• Candidates must pass a thorough background investigation prior to appointment and meet physical, psychological, and background standards established by POST.
• This job classification may require a pre-employment medical screening which includes testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. 

The City of Rocklin is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Salary : $69,446 - $94,647