What are the responsibilities and job description for the BUSINESS SYSTEMS ANALYST position at City of Rocky Mount?
To perform this job successfully, an individual must perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
The Human Resources Business Analyst is responsible for analyzing business processes, systems, and policies to improve efficiency and is a critical link between the HR department and organizational business needs. This position will collaborate with various departments, provide insights through data analysis, and assist in optimizing business-related functions, and may include performance metrics, recruitment, retention, employee engagement, and compliance with local government regulations.
JOB SUMMARY
The Human Resources Business Analyst is responsible for analyzing business processes, systems, and policies to improve efficiency and is a critical link between the HR department and organizational business needs. This position will collaborate with various departments, provide insights through data analysis, and assist in optimizing business-related functions, and may include performance metrics, recruitment, retention, employee engagement, and compliance with local government regulations.
- Collect, analyze, and interpret HR data to provide actionable insights and trends.
- Prepare reports, present, and explain findings on workforce metrics such as employee turnover, recruitment efficiency, and performance management to senior leadership.
- Develop and maintain dashboards for tracking HR KPIs.
- Recommend improvements by Identifying inefficiencies in HR processes.
- Collaborate with HR teams to optimize workflows in areas such as payroll, benefits administration, recruitment, and training.
- Assist in the implementation of new HR systems and software solutions to enhance performance and user experience.
- Ensure the effective use of HRIS systems and maintain data integrity.
- Liaise between HR, IT, and other departments for system upgrades, troubleshooting, and customization to meet the organization’s needs.
- Ensure HR processes are aligned with local, state, and federal regulations and government policies.
- Assist in developing, revising, and implementing HR policies and procedures that comply with local government regulations.
- May work closely with department heads and government officials to understand workforce needs and challenges.
- Act as an HR subject matter expert, providing guidance on best practices, data-driven decision-making, and strategic planning.
- Lead and support HR-related projects such as compensation studies, workforce planning initiatives, and employee engagement surveys.
- Monitor project timelines, budgets, and deliverables to ensure successful implementation.
- Provide training to HR staff and other departments on using HR systems, analyzing HR data, and understanding workforce metrics.
- Support HR leadership in the delivery of employee training programs.
- Performs other duties as assigned.
- Bachelor’s degree in Human Resources, Business Administration, Public Administration, Industrial Psychology or a related field.
- At least five to seven years of related experience.
- Possession of or ability to readily obtain a valid driver's license issued by the state of North Carolina for the type of vehicle operated or equipment operated.
Special Qualifications:
- SHRM-CP or SHRM-SCP is a plus.
- Excellent verbal and written communication skills.
- Extremely proficient in Microsoft Office Suite or related software program.
- Extremely organized with great attention to detail.
- Excellent management skills with the ability to lead, facilitate, motivate, and organize.
- Ability to adapt to change.
- Excellent customer service skills.
- Ability to learn quickly and to creatively solve new problems.
- Ability to negotiate and settle differences quickly and peacefully.
- Ability to act as a team player.
- With the Project Manager, exercises joint authority and responsibility for the work and schedules of consultants.
- Creates, develops, provides, or coordinates system training, materials, and other educational tools.
- The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Speaking:Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Talking:Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Work is performed in an office while sitting at a desk or standing for long periods of time.
Salary : $69,298 - $103,946
