Seasonal Skate Guard

Summary

Essential Duties Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Ensures the safety of patrons during scheduled activities
• Enforce safety rules of public skating and regulate admission to paid customers
• Provide quality customer service and positive experience to facility users and general public
• Manage financial transactions through cash handling and ability to effectively operate payment software
• Answering phone calls and general questions about facility programs, ice schedules, and general facility information in a polite and friendly manner
• Operate skate rental office by providing skates to general public, organization and maintenance of skates, operating skate sharpening machine (age restrictions) and conducting safety announcements
• Maintain the cleanliness of facility by sweeping, garbage removal, vacuuming, mopping, and other cleaning duties as assigned
• Prepare and serve concessions during public and special events, with understanding of concession preparation and operations
• Assist with on ice and other facility set-ups and tear-downs based on facility schedule
• Assist in snow removal and other weather related situations
• Work collaboratively with fellow workers to ensure proper facility operations
• Establish effective working relationships with other employees and frequent user groups

• Continually shows respect for diverse perspectives, backgrounds, and interests. Exhibits sensitivity to the needs of diverse audiences in all duties performed on behalf of the City to support Roseville in building and sustaining an inclusive and equitable working environment and community.
• Performs other job-related duties as assigned.

Required Skills/Experience/Education

• Work independently to complete daily activities according to work and facility schedule
• Communicate orally and in writing and to understand. Follow and transmit written and oral instructions
• Excellent customer service skills and ability to effectively communicate
• Proficient at ice skating
• Is punctual, reliable and dependable in regards to work schedule

Physical Demands & Work Environment

The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work is performed in an ice arena environment, both indoors and outdoor responsibilities. This position will work on ice surfaces, using ice skates, as well as regular footwear. Employees are expected to dress in closthing appropriate to the weather conditions. The position requires attendance at evening and weekend shifts and special holiday events.

Limited lifting of 50 pounds or less is required less than 25-40% of the time. While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee is frequently exposed to wet, humid, hot, cold and slippery conditions.

Activities that occur constantly ( 5-8 hours/shift): walking, reading, talking, hearing, and repetitive motions Activities that occur frequently (2–5 hours/shift): walking, skating, lifting, carrying, pushing, pulling, balancing, kneeling, crouching, handling and grasping

Activities that occur occasionally (up to 2 hours/shift): feeling, eye/hand/foot coordination, shoveling, stooping, crawling