What are the responsibilities and job description for the Community Services Program Coordinator position at City of San Bernardino, CA?
Job Summary
Consider joining the City of San Bernardino's Parks, Recreation, & Community Services Department as a Community Services Program Coordinator!
About the Position:
The Community Services Program Coordinator directs, manages, supervises and coordinates the activities and operations of various services throughout the department and the volunteer programs. Coordinates assigned activities with other divisions, departments, and outside agencies.
The Ideal Candidate:
Will possess a strong background in recreation, community services, or volunteer program management. They will have leadership skills, experience coordinating programs, and a passion for serving the community. The candidate should possess exceptional customer service, excellent communication skills, and the ability to foster collaborative relationships with diverse groups and organizations.
Essential Duties & Responsibilities
Essential Functions: - Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
- Provides courteous and expeditious customer service to the general public and City department staffs; coordinates and assists with the management of City services and volunteer programs; counsels and provides assistance and guidance to volunteers and clients, answers daily phone calls, and resolves conflicts or concerns.
- Plans and conducts a wide range of volunteer recruitment activities; conducts their pre-service and monthly in-service training.
- Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends, participates in the development, and administers policies and procedures.
- Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
- Recruits, finds, and selects volunteer stations; develops and obtains a signed memorandum of understanding as specified in the Corporation for National Service guidelines.
- Performs a variety of ongoing administrative duties; prepares budget, renews grant applications, and performs various record keeping ensuring compliance with expenditure requirements, administrative, and direct program costs.
- Attends, participates in, and conducts scheduled meetings as required; visits volunteer sites quarterly; provides leadership and ensures smooth operation of the Advisory Council; plans and supervises special recognition events in coordination with the advisory council and volunteer stations.
- Routinely adheres to and maintains a positive attitude towards City and Department goals.
- Performs other duties as assigned.
- Methods of planning, evaluating and administering a senior companion program.
- Community resources relating to frail elderly, gerontology, and the special at-risk populations served by senior companions when assigned to the Parks, Recreation, and Community Services Department.
- Problems relating to indigent persons.
- Public relations techniques: including social media, website, press releases, and staff reports.
- Principles and practices of program development and administration.
- Principles and practices of grant writing and fund raising.
- Principles of supervision, training and performance evaluation.
- Care plan development.
- City policies, procedures, and standards.
Skill in –
- Formulating and managing volunteer programs.
- Counseling and providing assistance to volunteers.
- Supervising senior companions and ensuring proper supervision of in-home assignments.
- Selecting, supervising, training, and evaluating staff.
- Participating in the development and administration of goals, objectives, and procedures.
- Working effectively with volunteer station staff ensuring proper matching of senior companions with clients in the Parks Department.
- Planning, organizing, and coordinating administrative activities.
- Interpreting the program policies and procedures to individuals and groups.
- Working independently, identifying the need for and development of, proposed changes in program practices and procedures.
- Analyzing problems incurred by volunteer stations and taking appropriate action.
- Evaluating the program on a consistent basis providing effective recommendations for change.
- Interpreting federal and state laws and guidelines
- Working effectively with other employees.
- Communicating clearly and concisely
- Establishing and maintaining effective relationships.
- Providing exceptional customer service.
Minimum Qualifications
Education and Experience:
Parks, Recreation, and Community Services Department: High School diploma or G.E.D.
AND
Two (2) years of major college course work in recreation, physical education or a related field or three (3) years of recreation or community service experience, preferably in a municipal government environment; or an equivalent combination of education, training and experience.
Licenses, Certifications, and Equipment:
Possession of a valid California State Driver’s License
Physical Requirements and Work Environment:
When assigned to the Parks, Recreation, and Community Services Department the employee works under typical office conditions, and the noise level is usually quiet. Employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand and walk; stoop, kneel, bend or crouch; and lift up to 25 pounds.
Supplemental Information
- Retirement – Participation in the California Public Employees’ Retirement System (CalPERS). Classic members with less than 6 months separation: CalPERS 2% at 55, single highest year plan. New members, CalPERS 2% at 62, three highest year average plan.
- Health Insurance – Monthly contribution of $738.00 (Employee Only), $1,450.00 (Employee plus one), or $1,939.00 (Employee plus Family) for health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will receive an annual “Health Insurance Waiver Stipend” of $3,500.00 every first paycheck of December.
- Leave – Vacation beginning at 80 hours after one year, 96 hours of sick leave annually, 13 holidays, plus 18 hours of floating holiday time.
- Life & Accidental Death and Dismemberment Insurance – The City provides Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
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Selection Process:
- Application Review
- Oral Examination
Accommodation:
The City of San Bernardino will provide reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department to request such accommodation prior to the closing date of this recruitment. Please call 909-384-5104 or email Stephanie Rivera at rivera_es@sbcity.org for additional information regarding requests for accommodation.
Pre-Employment Process:
- All positions are subject to the following pre-employment screenings:
- Pre-employment Medical Exam, including drug test.
- Background Investigation with the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
- Employment/Professional Reference Check.
For more information about this position, please contact the
THE CITY OF SAN BERNARDINO IS AN EQUAL OPPORTUNITY EMPLOYER
Health Insurance - Eligible to receive a City contribution of $715.00 (Employee only), $1,377.00 (Employee 1) or $1,841.00 (Employee Family) to help offset health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will recieve an annual "Health Insurance Waiver Stipend" of $3,500.00 every first paycheck of December.
Retirement for Current Members - For employees hired after 1/1/2013 who are current members of California Public Employees’ Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7% @ 55; highest single year of compensation.
Retirement for New Members - For employees hired 1/1/2013 or later and who are not a member of the California Public Employees’ Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% @ 62; 3 year final compensation. New members will be obligated to pay 50% of the “normal cost” of their retirement benefits as required by State law.
Salary : $738
