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Community Services Aide PT Unbenefited Seasonal/Ongoing – Parks, Recreation & Neighborhood Services

City of San Jose
San Jose, CA Part Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 3/3/2025
Are you ready to join a team that is “Building Community Through Fun?” 
Are you ready to make a difference?

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity and public life.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 203 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and almost 63 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
 
For more information, please visit activatesj.org.The Community Services Aide classification is covered by the current Minimum Wage, $17.95 hourly. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation.

INTERVIEWS ARE TENTATIVELY SCHEDULED TO TAKE PLACE BETWEEN
END OF MARCH AND EARLY APRIL.

The Department is accepting applications for Community Services Aides for our various park locations. The following locations have positions available:
  • Camden Community Center
  • Emma Prusch Farm Park 
  • Happy Hollow Park & Zoo (HHPZ)
  • Placemaking - Viva Parks and Paint the CitySJ
Community Services Aides are an intricate part of parks operations, requiring the highest level of customer service, reliability, teamwork and interpersonal skills, and communication skills. This position is an entry-level classification that is part-time, unbenefited with a limit of 19 hours per week or a maximum of 1,040 hours per calendar year. Schedules will vary seasonally, and Community Services Aides will be placed in assignments based on their availability. There is no guarantee of hours or longevity and staff may be unassigned. Availability is needed during park operations on weekdays and weekends between the hours of 7:30 AM - 9:00 PM, holidays, and some evening hours may be required.

Community Services Aides fill many positions within the PRNS Department and are tasked with multiple responsibilities, including, but not limited to the following examples of activities:
  • Small Animal Care
  • Summer Camp
  • HHPZ Admissions and Turnstile Attendants
  • HHPZ Entertainment Team Attendant
  • HHPZ Face Painters (prior experience is not necessary)
  • HHPZ Food Service Attendants (candidates interested in this assignment must be 16 years or older to handle food)
  • HHPZ Ride Attendants (candidates interested in this assignment must be 16 years or older)
  • HHPZ Parking Attendant 
Education and Experience:
No minimum education or experience required. 

Special Qualification: MUST be at least fourteen (14) years of age. A Certificate of Age (CDE Form B1-1) to verify permissible employment is required, at the time of hire, for persons under 18 years of age.
 
Medical Verification: State law requires all employees working with youth to provide medical verification of negative tuberculosis test results within the last year.

Background Check: Candidates will be required to undergo a background check, including a criminal history records check, before being considered for a position.
Competencies:
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
 
Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations.
 
Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
 
Reliability: Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.
 
Teamwork & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
 
Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jessica De Vera, PRNS Employee Services Analyst, at jessica.devera@sanjoseca.gov.

Salary : $18

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