What are the responsibilities and job description for the Engineering Technician position at City of San Juan Capistrano?
The City of San Juan Capistrano is seeking a motivated individual to serve as the City's Engineering Technician in the Engineering and Environmental Services Department. The Engineering Technician will join a collaborative team, performing a variety of technical civil engineering functions; responding to inquiries and providing customer service to the public; reviewing plans and issuing permits; and providing assistance to professional engineering staff and other City departments. Apply now for this quality opportunity for meaningful work and professional growth with the City of San Juan Capistrano team!
1. Provides customer service and assistance to the public at the front counter and via telephone, email and written correspondence.
2. Responds to requests and inquiries from developers, contractors, engineers, utility companies and the general public; provides information regarding engineering projects and studies.
3. Conducts research and performs records retrieval.
4. Reviews and processes project plans; monitors plans for compliance with applicable codes, ordinances and regulations; determines and establishes project conditions.
5. Processes and issues permits upon approval; calculates and collects permit fees.
6. Coordinates project work with other City departments, outside agencies and/or utility companies; tracks and monitors project progress; invoices utility companies for completed work.
7. Performs a variety of tasks in support of engineering staff including providing data, researching land and easement information, reviewing field conditions, and preparing reports.
8. Provides departmental staff with requested engineering drawings, diagrams and/or exhibits.
9. Interfaces with and assists other City departments requiring engineering information or map displays.
10. Utilizes specialized software to prepare a variety of City maps including property information, street, site and location maps; processes and maintains parcel and tract maps.
11. Coordinates special projects as assigned including website development and/or office reconfiguration.
12. Prepares a variety of correspondence, records, reports and documentation; maintains departmental records and files including archiving completed permits.
13. Performs related duties and responsibilities as required.
Knowledge of:
· Basic civil engineering principles and practices.
· Drafting tools and engineering equipment and software.
· Engineering plans, drawings and blueprints.
· Maps and records relative to technical engineering work.
· Processes for reviewing plans and issuing permits.
· Customer service standards and protocol.
· Principles of record keeping and correspondence/report preparation.
· General office practices, procedures, and equipment.
· Pertinent Federal, State and local codes, laws and regulations.
Skill in:
· Coordinating and performing a variety of technical engineering functions.
· Responding to inquiries and providing customer service to the public.
· Calculating fees and processing and issuing permits.
· Reviewing plans for compliance with applicable codes, ordinances and regulations.
· Preparing and maintaining assigned City maps.
· Conducting research, compiling data and preparing reports.
· Providing administrative support to professional engineering staff.
· Communicating clearly and concisely, both orally and in writing.
· Establishing and maintaining effective working relationships with those contacted in the course of work.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
One year of technical engineering and customer service experience.
Training:
Equivalent to the completion of the twelfth grade supplemented by college level course work in engineering, drafting or a related field. Training can be substituted for an additional year of experience.
Licenses or Certifications:
Depending on area of assignment, may require possession of, or the ability to obtain, a valid driver’s license
SUPPLEMENTAL INFORMATION:
Working Conditions: Environmental Conditions - Primarily office environment; extensive public contact. Physical Conditions - Essential functions may require maintaining a physical condition necessary for sitting and/or standing for prolonged periods of time at a desk and public counter; extensive use of computer keyboards; and visual acuity for reading permit applications, maps and drawings.
Equal Opportunity Employer: The City of San Juan Capistrano is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
Note: All employees of the City of San Juan Capistrano are designated by both State law and City ordinance to be “Disaster Service Workers.” In the event of a declared emergency or an undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employees’ normal work assignments and may continue through the recovery phase of the emergency.
Salary : $73,548 - $89,400