What are the responsibilities and job description for the Parking Coordinator position at City of Santa Barbara?
At the City of Santa Barbara, the best part of our organization is our people. As a City of Santa Barbara employee, you will work in a collaborative environment with other motivated individuals who are passionate about their work. We strive to provide employees with the support they need to thrive and grow while fulfilling our Mission.
WATERFRONT DEPARTMENT
Our mission is to provide the community with a quality Waterfront for recreation and commercial use, along with mooring and landside services for boating. Approximately 252 acres of tidelands and submerged lands is managed by the Department. The area encompasses the Harbor and Stearns Wharf. Different from most City departments, Waterfront is an Enterprise Fund and operates from revenues generated from the lands we manage. Tenant rents, boat fees, parking fees, and other sources are put back into improvements and services, such as, preventative maintenance, capital improvements, parking services, staffing, public safety, slip and visitor boat services, special events, public education and more. Learn more about the Waterfront here!
EMPLOYEE BENEFITS & PAY
Earn an attractive compensation package including competitive pay, comprehensive health and welfare benefits, retirement, paid time off, flexible work policies, commuter support, training and educational reimbursement.
THE POSITION
Assist the Waterfront Parking Supervisor in planning, prioritizing, assigning, supervising, and reviewing the work of staff responsible for City Waterfront parking lot operations and maintenance; assist in establishing schedules and methods for providing parking lot services; identify resource needs; review needs with appropriate supervisory staff; allocate resources; oversee kiosk operations; assist in collecting, counting and auditing fees; conduct field inspections, ensure operations are running smoothly; observe potential problems; determine maintenance needs; respond to public inquiries and complaints; investigate operations complaints as needed; provide information and assistance; receive emergency calls; assess problems and coordinate corrective actions; monitor and participate in maintenance and repair of parking equipment; participate in the selection of parking staff; provide or coordinate staff training; recommend and assist in the implementation of goals and objectives; implement approved policies and procedures; assist in maintaining an inventory of supplies; coordinate and assist staff with traffic control during special events; and perform related duties and responsibilities as required; Coordinate public and private entities for special event reservations including, but not limited to, phone inquiries and meetings.
Note: Position requires working a schedule from Sunday-Thursday, as well as holidays and special events. Oversees an hourly staff of between 17-25 employees per shift.
Note: Position requires working a schedule from Sunday-Thursday, as well as holidays and special events. Oversees an hourly staff of between 17-25 employees per shift.
Knowledge of:
- Basic parking lot operations and maintenance needs.
- Principles and practices of lead supervision, and training.
- Safety standards.
- Principles of good customer relations.
- Modern office procedures, methods, and computer equipment.
- Principles of business letter writing and basic report preparation.
- Pertinent Federal, State, and local laws, codes, and regulations.
Ability to:
- Assist in planning, organizing, and supervising the operations of parking lots.
- Select, evaluate, train, schedule and motivate hourly personnel.
- Interpret and explain City policies and procedures.
- Monitor, audit, and analyze procedures related to revenue collection.
- Select and apply procedures in emergency situations without close supervision.
- Establish and maintain effective working relationships and public relations with emphasis on customer service.
- Communicate clearly and concisely, both orally and in writing.
- Utilize Microsoft Office, Windows, Word, Excel, Outlook, and/or equivalent applications is highly desirable.
License Requirements: Possession of, or the ability to obtain, a California driver's license by time of appointment.
Physical Standards: Position requires frequent visits to job sites; driving, walking, standing or sitting for extended periods of time; and some physical work such as setting up and removing signage/barricades, lifting, crouching and stooping.
Job Conditions: Position may include minor disagreeable conditions involving parking lot situations and disagreeable conditions during periods of inclement weather, late evenings and emergency situations.
It is important that your application and responses to the supplemental questionnaire show all of your relevant experience, training, and/or education that qualifies you for this position. Applications and questionnaires may be rejected if incomplete. Applications and responses to the supplemental questionnaire will be reviewed and the most qualified candidates will be invited to participate in the selection process which may consist of an application rating and/or oral examination.
CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:30 P.M. ON TUESDAY, FEBRUARY 11, 2025.
Salary : $75,208 - $91,415
