Recreation Coordinator (Full-time & Part-time)

There are currently two vacancies for Recreation Coordinator in the Parks and Recreation Department. One vacancy is a Full-time position for the Wharf - Special Events and Classes assignment, and one vacancy is a Part-time position with pro-rated benefits working 20 hours a week for the Aquatics assignment. The eligibility list established from this recruitment may be used to fill other full- and part-time Recreation Coordinator vacancies during the life of the list to include areas of assignment for Civic Auditorium, Community Center, Senior Programs, Community Events and Classes, Aquatics, Sports and Beaches, Youth and Teen Programs, and Wharf Recreation. The eligibility list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director.

The Wharf Recreation Coordinator - Special Events and Classes for the Parks and Recreation Department is responsible for assisting with the organization of the special events that take place at the Santa Cruz Wharf. This position will collaborate with the Special Events Supervisor, the Santa Cruz Wharf Tenants, and additional Department partners on events and promotions including but not limited to social media, digital media, and print media. The position will include working at the Santa Cruz Wharf office between 50-75% or the time and the Parks and Recreation Admin office between 25-50% of the time to assist with other Department special events, promotions, and cross training in classes. The position acts in a lead capacity to a variety of regular and temporary staff members and volunteers during events. This is a Full-time position working 40 hours per week Monday-Friday including some weekends for special events. Flexible start time or 9/80 schedule available upon further discussion.

The Aquatics Recreation Coordinator – Sports, Beaches and Aquatics for the Parks and Recreation Department is responsible for assisting with the organization of the recreational activities and classes that take place at the Harvey West Park Pool. This position will report to the Recreation Supervisor of Sports, Beaches and Aquatics, to work on classes, and events related to area of assignment. The position will include working at the Harvey West Pool Building office or at times the Parks and Recreation Admin office to assist with other Department events, meetings, and cross training in Sports or Beach programming. The position acts in a lead capacity to a variety of regular and temporary staff members and volunteers. This is a Part-time position with pro-rated benefits working 20 hours per week Monday-Friday including some weekends for special events.

• Week of 02/17 and 02/24/25: Applications will be competitively screened based on the minimum qualifications for this position. 
• Week of 03/10 and 03/17/25: Candidates will be notified of their status in the recruitment and interviews will be tentatively scheduled for top candidates.  The examination process will include an interview and may include a written and/or performance exam.  

(May include, but not limited to, those duties listed below.)

• Assists with or independently plans, develops, coordinates and implements events and programs in the area of assignment. 
• Directs the work of regular and temporary staff, contractors and volunteers, including involvement in selection and training, monitoring and determining workloads and schedules; reviews and approves time charged to activities, events or regular operations.
• Responds to public inquiries, requests for information and complaints related to area of assignment in person, by phone or in writing; interprets and applies regulations, policies, procedures, systems, rules and precedents in response to inquiries and concerns from the public as necessary to ensure an expedient and satisfactory resolution.
• Plans and arranges all necessary logistics for the equipment and/or facility set-up and monitors use for activities, classes and/or events in accordance with facility policies and municipal fire codes; may provide rental quotes, identify set-up requirements and coordinate the schedule and/or rental of a facility, including assigning and collecting fees or originating billing.
• Assists with and/or supervises use of facility or monitoring of activity to ensure compliance with policies and codes, protection of property, and safety of all users and staff; resolves conflicts or problems that arise; contacts and assists police and fire personnel or other City staff as necessary.
• Supervises the operation of concessions; schedules and trains staff, balances receipts, maintains inventory control, and coordinates associated technology.
• Ensures proper food and/or cash handling procedures are maintained.
• Prepares or assists in the preparation of a variety of promotional materials including the department activity guide, flyers, brochures, calendars, and posters by using desktop publishing; distributes informational and promotional materials to the public including posting to social media.
• Negotiates fees and arrangements with performers and participating groups; coordinates promotions and all logistical arrangements.
• Maintains various logs, schedules, records, manuals and books.
• Assists in the development, implementation and evaluation of program policies and procedures.
• Act as primary facility, program or activity representative in the absence of the supervisor as required.
• Develops and maintains mailing lists for seasonal and special events.
• Maintains inventory and organizes and stocks supplies and storage areas.
• Assist with budget development and monitoring.
• Opens, closes and secures facilities for activities and/or events as needed.
• May conduct research projects or studies for supervisor and prepare related reports; writes memos and other correspondence associated with daily activities or specially assigned.
• May represent the program/department at public meetings.
• May plan and schedule an ongoing maintenance and repair program for the facility building, ensuring facilities are properly prepared, maintained, and supplied.
• Performs other related duties that may be reasonably expected as part of this classification.

 

Position Assignment – Recreation Programs and Services

• Assists with comprehensive programs such as Youth, Teens, Seniors, Sports, Beaches, Community Events and Classes; independently organizes, implements and supervises smaller recreation activities and programs.
• Collects and records program fees and donations.
• Provides referrals for a variety of age groups, such as teens or seniors and programs in the community.
• Works collaboratively with Community Center staff and with other programs and centers in the community.
• Provides oversight of the Senior Computer Center when assigned to the Seniors program.

Position Assignment – Aquatics (Current Vacancy)

• Coordinates contracted services for Harvey West Pool.
• Provides oversight, coordinates, and participates in daily pool operations, concessions, and maintains contracted services.
• Acts as point of contact with customers, community groups, and the public.
• Prepares daily deposits and revenue reports, records and processes accounts payable and accounts receivable, prepares purchase orders, maintains sales and attendance statistics, and prepares regular reports as required.

Position Assignment – Civic Auditorium

• Oversees, coordinates, and participates in the daily operations of the box office and concessions.
• Acts as public relations liaison and point of contact to event sponsors, producers, community groups and the general public.
• Prepares daily deposits and revenue reports, records and processes accounts payable and accounts receivable, prepares purchase orders, balances receipts and maintains inventory control, maintains sales and attendance statistics, monitors budget and prepares regular reports as required.

Position Assignment - Community Center

• Coordinates stage, sound and lighting arrangements with auditorium users, trains staff on equipment operation and/or hires qualified technicians; may set-up and operate lights and sound as needed.
• Evaluates auditorium equipment needs and makes recommendations.

 

Position Assignment – Wharf Recreation (Current Vacancy)

• Coordinates special events on the Wharf. 
• Promotes use of reservable spaces on the Wharf. 
• Serves as a point of contact for permitted beach events.
• Assists with communications, including social media, in coordination with the Department and City communication teams.
• Promotes visitation to the wharf through various channels.
• Assists with the development of interpretive and educational materials of the wharf in collaboration with community partners and department staff.
• Assists with recreational programming on the wharf in collaboration with community partners and department staff.

 

WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities.  The position also requires grasping, repetitive hand movement and fine coordination in keeping records and preparing reports using standard office equipment.  Additionally, the position requires near and far vision in reading written reports and work-related documents and acute hearing is required when providing phone and personal service.  Depending on area of assignment, the nature of the work may require the incumbent to work outdoors, lift equipment and materials weighing up to 50 pounds and work evenings, weekends and holidays. May be exposed to biohazards and/or hazardous chemicals.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:

 

Education and Experience:

• High school degree or equivalent and,
• Two (2) years of public contact experience implementing or coordinating programs or events
  1. Fifteen (15) college level units in a field related to the program assigned or in the areas of theater, public relations/communications, accounting, psychology, physical education, or recreation, may be substituted for one year of experience and,
• Six (6) months lead worker experience or completion of the City’s Employee and Leadership Development Program; and,
• Six (6) months experience with desktop publishing.

Position Assignment-Auditorium (in addition to the above)

 

Knowledge:

• Principles, practices, methods, techniques, procedures and policies of planning and promoting recreational and cultural programs, and/or events related to area of assignment. 
• Basic principles and practices used in the operations and administration of computer equipment and related software, including word processing, database and spreadsheet applications.
• Basic math.
• Facilities, operations and techniques used in area of assignment.
• Principles, practices and techniques used to provide a high level of customer service by effectively dealing with the public, vendors, patrons and City staff, including individuals of various ages, various socio-economic and ethnic groups.
• Basic principles and practices of program administration. 
• Basic principles and practices of providing technical and functional direction and training to assigned staff.
• Methods and techniques of record keeping and report writing, proper word usage, spelling and grammar.
• Methods and techniques for promoting events, including preparing and distributing flyers and promotional materials, including use of social media.
• Basic principles and practices of purchasing.
• Principles and procedures of cash collection and handling.

Skills:

• Operate a computer and a variety of word processing and software applications, including Microsoft programs.
• Strong organizational skills to effectively coordinate a number of logistical details and people.
• Effective oral communication skills to give clear information and resolve problems tactfully.
• Effective written communication skills to prepare clear and concise correspondence and reports.
• Operate standard sports and recreation tools and equipment depending on area of assignment.
• Proficient in desktop publishing programs such as Adobe.

Abilities:

• Plan and prepare activity schedules, staffing schedules, reports and other related program materials. 
• Make sound decisions within established guidelines.
• To select, train, schedule and direct staff, contractors, employees and volunteers.
• Train others in proper and safe work procedures; inspect and evaluate the work of others and maintain established quality control standards. 
• Enforce safety rules relating to area of assignment.
• Observe safety principles and work in a safe manner.
• Follow written and oral directions.
• Maintain accurate records and prepare reports.
• Communicate clearly and concisely, both orally and in writing.
• Work independently and as a member of a team.
• Establish and maintain effective working relationships with diverse groups of people, including community groups, co-workers, volunteers, patrons and members of the public.
• Maintain facilities and equipment in a clean, safe and secure manner. 
• Implement, explain and apply applicable rules, codes and regulations related to area of assignment.
• Operate modern office equipment including computer equipment and specialized software applications.
• To understand, interpret and apply regulations, policies and procedures.
• Understand scope of authority in making independent decisions.
• Identify and implement effective course of action to complete assigned work.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Make accurate business arithmetic computations.
• Accurately process cash and credit transactions.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities and meet critical time deadlines.
• Learn and accurately use registration and facility reservation software applications.
• Understand the organization and operation of live events which may include event ticketing and theater operations.

Licenses and Certificates

• Possession and continued maintenance of a valid California Class C driver’s license may be required depending on job assignment.
• Depending on area of assignment, possession of a current CPR and First Aid certificate may be required at time of hire or within three months of hire.
• If assigned to Aquatics, possession of a Certified Pool Operator (CPO) or Aquatics Facility Operator (AFO) credential within six (6) months of hire.

OTHER REQUIREMENTS

DESIRABLE QUALIFICATIONS

• Ability to speak, read and write Spanish.
• Knowledge of conflict resolution techniques.
• Experience with advanced graphic design techniques.
• Experience planning, organizing and promoting programs or events.
• Experience with industry-specific software such as: RecTrac, AudienceView, Granicus, EDEN, etc.

Position Assignment – Recreation Programs and Services

• Knowledge of local resources and referral sources available for teens, preschoolers, seniors or other special populations, depending on area of assignment.
• Knowledge related to area of assignment, such as rules and equipment related to sports, camps, and junior guards.
• Proficiency in both Windows and Macintosh operating platforms.

Position Assignment – Aquatics

Position Assignment – Wharf Recreation

• Knowledge of marine biology.
• Experience working in a marine environment.

• Parks and Recreation Director

• Recreation Superintendent

• Recreation Supervisor

• Recreation Coordinator

Salary : $58,752 - $82,668