Confidential Technician I/II

These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.  

• Provides general administrative and technical support to internal and external customers.
• Maintain confidential exam and personnel records and files. 
• Coordinate personnel functions with payroll activities; ensure accurate maintenance of personnel transactions and status.
• Respond to requests for information and assistance from employees, management, outside agencies, and the public.
• Collects, maintains and produces records and data.
• Assists with technical and clerical support of Citywide compliance of Federal, State, local laws.
• Drafts, maintains and updates employee handbooks, policies and procedures.
• Coordinates and manages special projects, events, etc.
• Conducts City-wide committee meetings and prepares agendas and minutes.
• Represents the City and/or the department at assigned events.
• Responds to public and internal inquiries and resolves issues, questions, and complaints
• Participate in the recruitment and selection process, and/or employee onboarding/offboarding.
• Assist with benefits, employee status change documentation, performance management program, surveys, etc.
• Assists with the planning and implementation of community outreach strategies.
• Attends relevant community meetings, and schedules and participates in outreach presentations at local schools and organizations.
• Perform related duties and responsibilities as required.

• Level I:
  • Ideally, three years of increasingly responsible technical experience that relates to the duties and responsibilities above; and
  • Graduation from high school, and/or
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Level II:
  • Ideally four years of increasingly responsible technical experience that relates to the duties and responsibilities above; and
  • Graduation from high school, and/or
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • Employees may be considered for a level II advancement after completion of two years in the Confidential Technician I assignment, at the Department Director discretion.
• Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession.

• Microsoft Office Suite (or equivalent), and project management principles.
• Use computer and other office equipment effectively.

• Current local, state, and federal law; City Memoranda of Understanding; Charter; rules and regulations; etc.

Individual Contributor:

 Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the  hyper link to see the full definition Individual Contributor Competencies):

• Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
• Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents. They go out of their way to anticipate needs. 
• Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
• Communicativeness - Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources  and  disseminate  it  in  a variety  of  ways.  They  use  modern  technologies  to  access  and circulate information, even across great distances. They take responsibility for ensuring that their people have the current and accurate information needed for success.
• Initiative - Effective performers are proactive and take action without being prompted. They do not wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen. 
• Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
• Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, public works, planning, information technology, human resources, etc.), and remain current in their area of expertise.
• Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
• Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
• Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role. They have stamina and endurance to maintain a fast pace.

The completed electronic application packet will include the online application and electronic attachments of a cover letter and resume. If a cover letter and resume are not attached, your application will be considered incomplete.  

Salary : $59,374 - $72,169