McCormick-Stillman Railroad Park Operations Supervisor

The City of Scottsdale is seeking a highly motivated, detail-oriented professional to join our team as an Operations Supervisor at McCormick-Stillman Railroad Park. This is a dynamic and challenging role at one of Scottsdale’s signature parks, which welcomes hundreds of thousands of visitors annually and generates over $2.8 million in revenue. In this role, you will lead a team of full-time staff responsible for key park operations, including attractions, concessions, the model train building, park museums, the Roundhouse, and special events. You will play a pivotal role in developing and implementing new ideas and events to enhance the park experience while ensuring safe, efficient, and high-quality operations.

Key Responsibilities:

• Oversee daily operations and provide leadership to staff managing attractions, concessions, the Roundhouse, and special events
• Develop and implement operational plans to improve efficiency and visitor experience.
• Take a lead role in training new employees and ensuring adherence to safety and service standards.
• Collaborate on new initiatives and event planning to drive business growth and community engagement.
• Provide creative solutions to operational challenges in a fast-paced, ever-changing environment.
• Daily reconciliation and accounting processes.
• Supervise and support City employees, ensuring a positive and productive work environment.

The City of Scottsdale is seeking a creative, skilled, and personable leader who is passionate about delivering exceptional guest experiences and making
McCormick-Stillman Railroad Park a premier family destination. The ideal candidate thrives in a dynamic setting, embraces new challenges, and is adept
at problem-solving and team leadership.

If you’re ready to make an impact and contribute to the success of one of Scottsdale’s most beloved parks, we encourage you to apply!

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity.  The full salary range is listed above and mid-point for this position is $88,171.20/annually.

Education and Experience

• A Bachelor’s Degree from an accredited educational institution.
• Three years of experience in a related field specific to the area of assignment.
• Must have at least one year of lead or supervisory experience.
• Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications, and Other Requirements

• Must possess and maintain a valid, unrestricted driver’s license with no major citations within the past 39 months prior to the start date.  The Arizona Department of Motor Vehicles requires that out-of-state driver’s licenses must be surrendered within 10 days of relocating to the State of Arizona.
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

• Supervises employees and coordinates personnel-related activities to include, but not limited to training, approving work schedules, recommending/approving personnel actions, coaching and counseling, establishing performance goals, and writing performance evaluations.
• Plans, coordinates, and supervises the day-to-day operations of a specific area of assignment, which includes, but is not limited to, monitoring projects, work orders, and assignments.
• Assigns/reviews daily work, answers questions from staff, estimates time requirements for each task, allocates manpower, and coordinates staffing based on program and/or facility needs throughout the year.
• Effectively and promptly communicates with various organizations and community groups to develop and coordinate activities/special events/systems.
• Prepares, justifies, and monitors an annual budget(s) specific to an area of assignment.
• Plans, creates, develops, implements, and monitors objectives through innovative management techniques.
• Develops, implements, and enforces operational policies, procedures, and safety practices within a specific area of assignment.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Work evenings, weekends, and holidays, including a schedule that could vary from week to week.
• May be required to lift up to 50 pounds, with assistance, depending upon assignment.
• Operates standard office equipment and a motor vehicle.
• Some work is performed in an office setting, but may include walking, moving, or climbing elevations; requires moderate muscular exertion and lifting.

For more information about Scottsdale, Arizona, click about Scottsdale.

Benefits Highlights:

The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457 
• Pet Insurance
• Bilingual pay compensation

Please visit the Human Resources and Benefits Information page for more information.

Selection Process:

The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.  

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen 
• 39-Month Motor Vehicle Department Records Check

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.

EQUAL EMPLOYMENT OPPORTUNITY:  It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation.  Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491.  Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation.  For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. 

Salary : $75,046 - $101,400