What are the responsibilities and job description for the Extra Help - Front Desk Attendant position at City of Shoreline?
JOB
Shoreline is an inclusive City that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity and social justice. We are seeking two (2) Front Desk Attendants who can work during the listed days and times for this position. This is an ongoing, non-benefited, average 10 hour a week position. Typical schedule will provide coverage for assigned hours on days shown below. Incumbents will not work all listed hours. Scheduled hours are based upon rental requests and confirmed with Front Desk Attendant by scheduling supervisor.Monday to Thursday: between the hours of 5:00 PM - 10:00 PMFriday nights between the hours of 5:00 PM - 10:30 PMSome Saturdays between the hours of 3:00 PM - 11:00 PMSome Sundays between the hours of 8:00 AM - 10:00 PMScope of WorkTo perform front desk reception duties at the Spartan Recreation Center. In addition to working at the front desk, staff will be required to work facility rentals at the Spartan Recreation Center and the Richmond Highlands Center outside of operation hours including weekends: Friday, Saturday & Sunday.Typical facility rentals include, but are not limited to, birthday parties and other celebrations, basketball practices, and religious services.
EXAMPLE OF DUTIES
Provide customer service to facility patrons, in person or on the phone. Work with registration software to create new accounts. Answer telephone, take registrations, handle cash, point of sale. Process department liability forms, scholarship requests and other paperwork as needed. Interact with diverse populations of all ages in a friendly and supportive manner. Issue monthly passes and punch cards.Assist program instructors, provide administrative support for recreation programs. Closely monitor the use of the facility, maintain facility safety procedures, report injuries and safety hazards. Respond to medical emergencies and incidents. Open and close the facility.Set up and take down program equipment. Ensure that all participants sign in and pay the required admission fees. Monitor the program, participants and equipment for safety, cleanliness and conflict resolution. Interact with diverse populations of all ages in a friendly and supportive manner.Monitor center, rooms, spaces during private rentals.
SUPPLEMENTAL INFORMATION
Application Process: To demonstrate skills and interest, please complete the application and provide answers to the Supplemental Questions which will help us determine your qualifications for the job. (This application does not allow for attachments.)Conditions Of Employment: All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.All positions require the completion of references checks.This position requires completion of a criminal background check prior to start employment.Environmental ConditionsWork is performed in reception environment in a recreational facility with constant interaction with public. This position demands extensive focus on digital screens. Physical ConditionsSitting for prolonged periods of time, frequent walking and standing. Moderate lifting and bending.
Shoreline is an inclusive City that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity and social justice. We are seeking two (2) Front Desk Attendants who can work during the listed days and times for this position. This is an ongoing, non-benefited, average 10 hour a week position. Typical schedule will provide coverage for assigned hours on days shown below. Incumbents will not work all listed hours. Scheduled hours are based upon rental requests and confirmed with Front Desk Attendant by scheduling supervisor.Monday to Thursday: between the hours of 5:00 PM - 10:00 PMFriday nights between the hours of 5:00 PM - 10:30 PMSome Saturdays between the hours of 3:00 PM - 11:00 PMSome Sundays between the hours of 8:00 AM - 10:00 PMScope of WorkTo perform front desk reception duties at the Spartan Recreation Center. In addition to working at the front desk, staff will be required to work facility rentals at the Spartan Recreation Center and the Richmond Highlands Center outside of operation hours including weekends: Friday, Saturday & Sunday.Typical facility rentals include, but are not limited to, birthday parties and other celebrations, basketball practices, and religious services.
EXAMPLE OF DUTIES
Provide customer service to facility patrons, in person or on the phone. Work with registration software to create new accounts. Answer telephone, take registrations, handle cash, point of sale. Process department liability forms, scholarship requests and other paperwork as needed. Interact with diverse populations of all ages in a friendly and supportive manner. Issue monthly passes and punch cards.Assist program instructors, provide administrative support for recreation programs. Closely monitor the use of the facility, maintain facility safety procedures, report injuries and safety hazards. Respond to medical emergencies and incidents. Open and close the facility.Set up and take down program equipment. Ensure that all participants sign in and pay the required admission fees. Monitor the program, participants and equipment for safety, cleanliness and conflict resolution. Interact with diverse populations of all ages in a friendly and supportive manner.Monitor center, rooms, spaces during private rentals.
SUPPLEMENTAL INFORMATION
Application Process: To demonstrate skills and interest, please complete the application and provide answers to the Supplemental Questions which will help us determine your qualifications for the job. (This application does not allow for attachments.)Conditions Of Employment: All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.All positions require the completion of references checks.This position requires completion of a criminal background check prior to start employment.Environmental ConditionsWork is performed in reception environment in a recreational facility with constant interaction with public. This position demands extensive focus on digital screens. Physical ConditionsSitting for prolonged periods of time, frequent walking and standing. Moderate lifting and bending.
