What are the responsibilities and job description for the IT SUPPORT TECHNICIAN position at City of Sierra Vista, AZ?
DESCRIPTION
BENEFITS
QUESTIONS
DRUG FREE WORKPLACE
Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
Definition & Essential Functions
Tasks
The IT Support Technician must have strong product knowledge of computer hardware, software and peripherals along with licensing requirements in order to perform day-to-day activities. The IT Support Technician is required to use independent judgment and initiative in performing day-to-day activities. The IT Support Technician performs tasks in customer service, computer installation, and inventory control. Tasks may include: assisting customers by providing quotes and budget requests for hardware, software, and peripherals.
General Duties:
Administrative Duties:
Perform a variety of administrative duties included but not limited to: preparing correspondence, and other written communications; maintaining inventories and ordering materials, equipment, and supplies; processing invoices and approves for payment;
maintaining records and files; arranging and scheduling meetings and coordinating travel needs;
providing administrative support to the Chief Information Officer
Knowledges, Skills & Other Characteristics
Qualifications
High School diploma or GED is required.
Five (5) years experience in progressively responsible computer/technology work with a minimum of one (1) year being Information Technology related is required; OR An Associate's Degree and three (3) years of related experience with a minimum of one (1) year being Information Technology related is required.
- Degree must be from an institution accredited as recognized by the U.S Department of Education as indicated in the Database of Accredited Postsecondary Institutions and Programs.
Additional Info:
The City of Sierra Vista provides an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information. The City of Sierra Vista complies with applicable state and local laws governing nondiscrimination in all employment activities.
The City of Sierra Vista complies with the American’s with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities. Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department.
1011 N. Coronado Drive
Sierra Vista, Arizona, 85635
520-439-2151
DRUG FREE WORKPLACE
Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
Definition & Essential Functions
Tasks
The IT Support Technician must have strong product knowledge of computer hardware, software and peripherals along with licensing requirements in order to perform day-to-day activities. The IT Support Technician is required to use independent judgment and initiative in performing day-to-day activities. The IT Support Technician performs tasks in customer service, computer installation, and inventory control. Tasks may include: assisting customers by providing quotes and budget requests for hardware, software, and peripherals.
General Duties:
Administrative Duties:
Perform a variety of administrative duties included but not limited to: preparing correspondence, and other written communications; maintaining inventories and ordering materials, equipment, and supplies; processing invoices and approves for payment;
maintaining records and files; arranging and scheduling meetings and coordinating travel needs;
providing administrative support to the Chief Information Officer
Knowledges, Skills & Other Characteristics
Qualifications
High School diploma or GED is required.
Five (5) years experience in progressively responsible computer/technology work with a minimum of one (1) year being Information Technology related is required; OR An Associate's Degree and three (3) years of related experience with a minimum of one (1) year being Information Technology related is required.
- Degree must be from an institution accredited as recognized by the U.S Department of Education as indicated in the Database of Accredited Postsecondary Institutions and Programs.
Additional Info:
The City of Sierra Vista provides an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information. The City of Sierra Vista complies with applicable state and local laws governing nondiscrimination in all employment activities.
The City of Sierra Vista complies with the American’s with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities. Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department.
The City of Sierra Vista offers a comprehensive benefits package, which includes but is not limited to:
Medical Insurance City pays 100% of the health plan premium for employees.
Dental Insurance City pays 100% of the dental plan premium for employees.
Short-Term Disability City pays 100% of the short-term disability plan premium for employees.
Life Insurance City provides $50,000 in term life insurance with up to $250,000 in additional insurance available for purchase by the employee.
Other Benefits City offers vision insurance, AFLAC, Legal Shield, education assistance, and health club membership discount.
Retirement City of Sierra Vista participates in the Arizona State Retirement System (ASRS); a defined benefit plan. Mandatory employee contribution rate is currently 12.41%.
Police and Fire personnel participate in the Public Safety Personnel Retirement System (PSPRS). Mandatory employee contribution rate range is currently 7.65% - 11.65% depending on eligible tier with PSPRS.
All employees are eligible to participate in a voluntary deferred compensation plan.
Vacation Employees earn twelve vacation days per year, available for use after six months, with increases to accrual rates in five-year service increments.
Additional Time Off/Sick Leave Employees earn twelve paid sick days per year for use after one month.
Holidays Employees are provided twelve paid holidays per year.
1011 N. Coronado Drive
Sierra Vista, Arizona, 85635
520-439-2151
Salary : $23 - $34