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Accounting Specialist - Utility Billing

City of St. Louis Park, MN
Minneapolis, MN Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Salary : $59,383.62 - $75,229.01 Annually

Location : St. Louis Park, MN

Job Type : Full-Time

Job Number : 2025-119-01

Department : Administrative Services Department

Opening Date : 02 / 28 / 2025

Closing Date : 3 / 10 / 2025 11 : 59 PM Central

Job Summary

About us

The City of St. Louis Park is committed to being a leader in race, equity, and inclusion. As one of the city's strategic priorities, the city seeks to ensure all practices, programs, policies, and services of the city are fair, inclusive, and equitable. We value diverse perspectives and life experiences, and our strategic vision includes hiring and retaining racially diverse and racially conscious staff across all levels of our organization.

About the position

Responsible for all aspects of general accounts receivable and administrative support functions. Assist in utility billing and general accounting functions. Provide general administrative support and exceptional customer service for inquiries related to utility billing and accounts receivable

Duties and Responsibilities

1. Utility billing

  • Primary processor for monthly commercial billing cycle.
  • Process returned mail.
  • Assist in annual certification process.
  • Provide support and coverage for utility billing specialist :
  • Ensure accurate meter readings for billing.
  • Open, close, and monitor customer accounts as needed.
  • Research, analyze, and adjust customer accounts as needed.
  • Maintain daily balancing of utility billing system and control sheet.
  • Process NSF payments.
  • Backup for processing residential billing cycles.
  • Process final billings.
  • Process refunds.

2. Customer service

  • Provide excellent customer service at the counter, over the phone, and via email.
  • Assist customers with online payments and account management.
  • Assist customers with garbage, recycling, organics, and yard waste inquiries and cart changes.
  • Respond to utility billing and accounts receivable inquiries.
  • Provide information and reports as requested to other city departments.
  • 3. Accounts receivable

  • Process all department requests in a timely fashion. Track and process all periodic invoices in accordance with contract, lease, and loan agreements.
  • Issue monthly statements to customers.
  • Provide information to cash receipting for proper posting of payments and maintain accurate filing system.
  • Reconcile the general ledger to the aged trial balance monthly.
  • Certify outstanding invoices to Hennepin County.
  • Prepare related audit work papers.
  • 4. General

  • Provide general administrative support to administrative services staff, including process and procedure coordination and other duties as apparent or assigned.
  • Serve as backup for cash management clerk processing electronic utility billing payments.
  • Provide backup support to other accounting specialists as needed.
  • Enter and record journal entries
  • Minimum Qualifications

  • Associate degree related to business or 2 years of related experience.
  • Ability to analyze data
  • Desired Qualifications

  • 3 or more years of bookkeeping or accounting experience.
  • Familiarity working with JDE and CIS Infinity utility billing software.
  • Accounts receivable or utility billing experience.
  • Experience with municipal government.
  • Demonstrated cultural competence and comfort with supporting the city's strategic objectives for advancing racial equity.
  • Invitations to interview will be based upon an assessment of education and experience. Applications must be filled completely for consideration.

    This position is eligible for a competitive benefits package.

    Do you have as associate degree related to business OR 2 years of related experience?

    Describe your associate degree related to business OR your 2 years of related experience.

    How many years of bookkeeping or accounting or related experience do you have?

  • 0 to 3 years of experience
  • 3 to 6 years of experience
  • 6 or more years of experience
  • Describe your accounting or related experience you indicated above.

    Do you have accounts receivable or utility billing experience?

    Describe any accounts receivable or utility billing experience you have.

    Do you have experience working with municipal government?

    Describe any experience working with municipal government.

    What is your level of familiarity with JDE and CIS Infinity utility billing software?

  • None
  • Beginner
  • Intermediate
  • Expert
  • Describe your level of familiarity with JDE and CIS Infinity utility billing software.

    Source : Please select one recruitment source that best describes how you first learned about this job opening.

  • I am a current employee
  • Indeed
  • LinkedIn
  • Instagram
  • Facebook
  • Twitter (X)
  • College or university
  • City job notification email
  • City newsletter
  • City employee referral
  • City website
  • Governmentjobs.com
  • Job fair or networking event
  • Word of mouth
  • Other
  • Source : If you selected college, professional association, career fair, employee referral, or other, please provide more information here.

    Required Question

    Salary : $59,384 - $75,229

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