What are the responsibilities and job description for the Outreach Specialist position at City of St. Paul?
About the Position
We are currently seeking multiple Outreach Specialists to assist unsheltered and violence-impacted individuals in accessing essential resources and crisis intervention services.
Here’s what you can expect to do:
- Performs social services work providing a full range of information, counseling, assistance, and advocacy for vulnerable and at-risk residents, including unsheltered homeless, veterans, individuals and families impacted by gun violence, and other affected groups.
- Provides assistance and coordination with agencies to help meet individual needs through prompt and consistent service delivery.
- Secures resources for safety planning, intervention, and outreach with residents living in a variety of environments.
- Builds on the strengths of individuals, families, and the community to achieve their recovery and sustainment goals. Performs related duties and responsibilities as assigned.
- For more information and essential functions, see our job description.
We have positions serving these two programs:
- The City of Saint Paul in Partnership with Ramsey County and Heading Home Ramsey is developing a new program called Familiar Faces. The Familiar Faces program will serve unhoused individuals in Downtown and the surrounding area who are frequent utilizers of emergency response. Familiar Faces will provide personalized, intensive support and service connection to address the unique needs of everyone within the "Familiar Faces" group. These positions are grant-funded. Funding is available through May 2026 with anticipation of refunding.
- Project PEACE is a gun violence intervention initiative led by the Office of Neighborhood Safety. Using a targeted, evidence-based approach, it connects impacted individuals to community-led programs and wraparound support services. Project PEACE was created as part of Saint Paul's Community-First Public Safety Commission to find community-driven solutions to violence. These positions are grant-funded. Funding is available into year 2027 with anticipation of refunding.
Our Benefits: We offer competitive wages, and a variety of excellent benefits (Download PDF reader), including health insurance, retirement contributions and paid vacation and sick time.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.
Position Requirements
Successful candidates typically enter this role with four years of relevant education and work experience.
That path to qualification would typically include:
- Four or more years of work experience in housing advocacy, social services, counseling, crisis intervention working directly with a population including unsheltered homeless, veterans, at-risk group members, and other affected groups.
Substitutions:
- Two or more years post-secondary education in Public Safety, Emergency Management, Human Services, Public Health, or related degrees, or a closely related field may be substituted for up to two years of experience.
Must possess and maintain a valid Minnesota Class D Driver's License or equivalent out-of-state driver's license.
CPR/First Aid certification and NARCAN training or completion within 6 months of hire may be required. See job announcement for details.
How to Apply
- Submit a City of Saint Paul online application by the closing date.
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Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
- A resume
First time applying online? Read our How to Apply Online Guide.
Need technical support? For help with the online application, please call 1-855-524-5627.
Learn more about our Hiring Process
Open Job Posting: This posting is open to anyone who meets the position requirements.
Selection Process: Applicants who meet the minimum job requirements will be placed on a hiring list for consideration. Hiring Managers may interview/hire anyone from the list. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.Pre-Employment Screening: This position may require a driver’s license check, and/or a background check which may include criminal history, and employment history as a condition of employment. Candidates will be required to submit proof of education to Human Resources upon conditional job offer, if qualifying based on education.
Human Resources Contact Information:
Ellen Friedman at 651-266-6533
Email: ellen.friedman@stpaul.gov
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.Veteran’s Preference for Promotional Candidates: If you are a disabled veteran and would like to receive Veteran’s preference in accordance with MN Statutes 197.455 you must submit a photocopy of your confirmation from the Veterans Administration of a permanent service-connected disability rated at fifty percent (50%) or more preferably at time of application. Click here for more information.
Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA community, and individuals with disabilities are strongly encouraged to apply.
The City of Saint Paul offers a competitive benefits package for permanent, certified positions. Temporary positions are not eligible for benefits.
Benefits vary with each position and the collective bargaining agreement. Benefits may include:
City Paid Benefits
Benefits vary with each position and the collective bargaining agreement. Benefits may include:
City Paid Benefits
- Health Insurance
- Vacation/Holidays
- Sick Leave
- Life Insurance
- Subsidized Metro Bus Pass
- Deferred Compensation
- Retirement Program
Optional Benefits
- Dental
- Flexible Spending Accounts
- Disability Insurance
- Accidental Death and Dismemberment Insurance
- Long Term Care Insurance
For a detailed overview, visit General Benefits.
