Golf Course Food and Beverage Manager – Full Time

POSITION TITLE: Golf Course Food and Beverage Manager

DEPARTMENT(S): Parks and Recreation

REPORTS TO: Golf Course Clubhouse Manager

POSITION SUMMARY:

This is a management, exempt position in the Parks and Recreation Department. An incumbent in this class has significant operations and maintenance experience and training in the food and beverage (F&B) business. The F&B Manager has knowledge in all food and beverage practices, local and state food and alcohol laws and permits, personnel management, budget/forecasting, financial management, member relations, and related record-keeping. Reports to the Department Director through the Clubhouse Manager, this position must be an energetic individual with an enthusiastic attraction to consistency while remaining open to innovation.

POSITION DUTIES:
Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under General Supervision:

• Coordinates activities of food preparation and snack bar personnel.
• Purchases and/or requisitions of all food and kitchen supplies.
• Continuous practice of cost and quality comparisons.
• Plans menus, prepares and apportions food, utilizing food surpluses and leftovers.
• Markets and promotes food and beverage services.
• Specifies number of servings to be made from any vegetable, meat, beverage and dessert to control portion costs.
• Supervises non-cooking personnel to ensure cleanliness of kitchen and equipment.
• Supervises and assists in cooking.
• Tastes, smells and observes food to ensure conformance with recipes and appearance standards.
• Supervises and assists with inventory, storage and distribution of food items and supplies.
• Maintains records of all food and beverage costs.
• Maintains records of hours worked for all F&B employees per month.
• Provides Clubhouse Manager with a month-end report of all expenses, revenue and tracks employee hours.
• Assures all employees who serve alcohol secure the appropriate pour licenses.
• Codes invoices to proper GL budget line item.
• Hires and discharges food and beverage employees. All new hires, salary and wage rates must be approved by the Clubhouse Manager.
• Trains new employees in bartender and kitchen duties.
• Mixes and serves alcoholic and non-alcoholic beverages.
• Confirms customers are 21 years of age or older before serving alcoholic beverages.
• Knowledge and ability to train staff to recognize when it is appropriate to stop serving alcohol to customers.
• Collects money for drinks, food and banquet room rental.
• Ensures a daily deposit and report is completed and submitted to the office manager.
• Hires, trains and supervises beverage cart personnel.
• Recommends all food and beverage prices with approval from Clubhouse Manager.
• Prepare schedules of all employees, ensuring coverage for all hours of operation.
• Controls cost of salaries and wages. Overtime pay must be approved by the Clubhouse Manager.
• Annual evaluations of food and beverage employees.
• Responsible for covering facilities in the event an employee calls out sick or doesn’t report for work.
• Meets with staff, customers, or client groups to resolve the menu inconsistencies.
• Meets with customers for the rental of the banquet room while ensure all policies and procedures are followed in the rental of the banquet room.
• Responsible for the health check and rating maintained by the Gwinnett County Health Department.
• Plans menus or arranges for caterers and employees to work for planned events in banquet room or SHGA events.
• Make sure all tables, bar and counters are cleaned and floors are vacuumed by close of the business day.
• Wears appropriate attire and shoes based on the dress code standards of SHGC.
• Maintains a friendly, professional demeanor to the customers.
• Keeps all work areas clean. All areas must be cleaned before close of each day.
• Cleans and ensures daily set-up of banquet room daily.
• Maintain proper hygiene and cleaning fundamentals while working in food and beverage areas.
• Ensures proper tipping and tip out procedures are completed daily.
• Makes sure all tabs are paid by the close of day, no carryovers.
• Restocks all coolers, chip racks and candy as needed at the end of shifts.
• Work-related issues or problems must be discussed with the Clubhouse Manager.
• State and Local Alcohol serving hours must be maintained including Sundays.
• Performs other duties as required.

DESIRABLE QUALIFICATIONS:

Education and Experience – A combination of education and experience that would likely provide the required knowledge and abilities is qualifying:

• Graduation from high school or possession of a GED
• 3-5 years experience in food and beverage industry
• Advance computer skills required for financial reporting and control of operations, including use of Microsoft Office.
• Valid Driver’s License.

• ServeSafe and alcohol pour certificates shall be obtained within sixty-days.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment: Kitchen, office, outdoors, and natural environment; exposure to cold, heat, sun, rain, sleet, snow, noise, dust and electrical and gas energy; work at heights; exposure to electrical energy.
• Physical: Sufficient physical ability to work in a kitchen and bar; work around kitchen equipment and machinery; walk, stand or sit for prolonged periods of time; moderate to heavy lifting and carrying; bending, stooping, kneeling, crawling.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.
• Hearing: Hear in the normal audio range with or without correction.

SUPERVISION:

• Works under the direction of the Golf Clubhouse Manager or other supervisors as assigned.
• Supervises all food and beverage personnel, volunteer or otherwise, as appointed by the Golf Clubhouse Manager.

OTHER REQUIREMENTS:

• Incumbent is subject to drug and/or alcohol testing as mandated by the City of Sugar Hill’s Drug Testing & Substance Abuse Policies.
• Must be able to perform all essential functions of the job assignment.
• A current unexpired valid Georgia driver’s license is required.
• A flexible schedule is required. Must be available on nights, weekends and holidays as assigned.

Applications accepted at City Hall, City of Sugar Hill, ATTN: Jane Whittington, City Clerk, 5039 West Broad Street, Sugar Hill, Georgia 30518, or emailed to jwhittington@cityofsugarhill.com. Application forms and background release are available at the link below: