Administrative Assistant - Animal Services & Code

GENERAL PURPOSE 

Performs a variety of routine and complex clerical, technical and administrative work within the City, answering concerns and calls, aiding in animal cruelty investigations and code violations, keeping official records, providing administrative support to the animal and code department as needed, and serving as a back-up to the permit clerk for Inspections when needed. 

  SUPERVISION RECEIVED 

Works under the supervision of the Executive Director of Inspections & Code Enforcement and other supervisors as needed. 

 SUPERVISION EXERCISED 

None.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs routine clerical, technical and administrative work; 
• receives the public and provides customer assistance; 
• answers phone calls
  1. Answers phone calls for Public Works and forwards complaints/request to correct divisions
• maintains all records for animal control and code enforcement; 
• Assists Public Works with administrative duties as needed.
• Assists in animal cruelty and code investigations; 
• Assists in document preparation for municipal and civil court; 
• Assists with billing and billing updates for health permits;
• Responds to inquiries from employees, citizens, contractors and others and refers, when necessary, to appropriate persons.
• Acts as a back-up to the Permit Clerk when needed;
• Assists the public with permits and inspections and MyGov;
• Other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

1. Graduation from high school or GED equivalent and two (2) years clerical, secretarial, or administrative support related experience; or
2. Two (2) years of college level coursework and one (1) years clerical, secretarial, or administrative support related experience.

Necessary Knowledge, Skills, and Abilities:

1. Ability to utilize Microsoft Office products.
2. Ability to prepare documents with a high degree of accuracy
3. Skilled in record keeping and document management
4. Knowledge in managing database software such as MyGov & Laserfiche
5. Ability to handle customers in a calm manner
6. Skilled in effective time management

TOOLS AND EQUIPMENT USED 

Phone, personal computer, copier, scanner, fax machine, calculator, and related technology and software.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.   

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.   

The employee is occasionally required to lift and/or move up to twenty-five (25) pounds.  The employee is occasionally required to walk, sit, talk, or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually quiet. 

Salary : $31,200