What are the responsibilities and job description for the Water Quality Analyst position at City of Tucson?
Posting Close Date
Applicants must submit their completed application by 03-17-2025 at 11:59 p.m. MST
ABOUT THIS JOB
Position Specific Summary:
The Water Quality Analyst position at the City of Tucson’s Water Department, within the Water Quality & Pressure Concerns Unit, responds to customer water quality and pressure concerns by telephone, email and on-site field investigations throughout the Tucson water service area. This position collects, and reviews water sample results for quality control, ensuring compliance with Environmental Protection Agency (EPA) and Arizona Department of Environmental Quality (ADEQ) standards and regulations.
Work is performed under the supervision of the Water Services Supervisor. This position does not supervise.
Duties and Responsibilities:
- Answers, researches, and responds to technical water quality and pressure inquiries from customers via telephone, email, and site visits, utilizing internal communication tools such as email, Computer Maintenance Management Systems (CMMS), and the Tucson Water website Outages Map. Educates customers about different water service area pressures, quality concerns, and trouble-shooting ideas to help assist them in making informed decisions. Provides various water quality data and reports, routed inquiries to appropriate divisions, departments, utilities, or outside agencies.
- Documents customer inquiries, ensuring details and data are entered accurately into the CMMS. Researches duplicate calls, queries specific parameters, and initiates, creates, and completes work orders. Retrieves and analyzes various water quality data regarding specific parameters, creates reports and provides relevant information to customers.
- Coordinates and schedules customer home visits to investigate water pressure and quality issues, utilizing gauges and portable measuring devices, and tools. Works directly with customers during site visits and communicates investigation results. Collects potable water samples in compliance with regulations and standards and delivers samples to the Tucson Water Quality Lab for analysis. Reviews paperwork for accuracy and ensures compliance with policies and procedures, completing and creating follow-up work orders for other divisions in the CMMS.
- Calibrates instruments and maintains hand tools, ensuring proper functionality. Organizes assigned city vehicles and follows all office and field safety protocols.
- Performs all other duties and tasks as assigned.
Working Conditions:
This position is a primary driver and will be expected to operate a city vehicle. Must have open availability. Must be able to work in various working/climate conditions. Indoor and outdoor work with heavy exposure to extreme physical, ergonomic, or emotional hazardous environment.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education
Associate degree
Experience
One (1) year of directly related experience
Equivalency
Any combination of relevant education and experience may be substituted on a year-for-year basis.
License/Certifications
Valid and unrestricted Arizona Class D Driver License - Arizona Department of Transportation - Motor Vehicle Division
Valid and unrestricted Arizona Class D Driver License - Arizona Department of Transportation - Motor Vehicle Division
Preferred Qualifications
The ideal candidate will possess the following:1. Demonstrated intermediate experience with GIS Mapping, GeoWorx, Computer Maintenance Management System and billing software.
2. Demonstrated intermediate experience using Microsoft Office suite of programs.
3. Demonstrated intermediate experience with keyboard and typing.
4. Demonstrated knowledge of water distribution systems.
5. Bilingual in English/Spanish.
Application and Special Instructions
As part of the online application process, all applicants are required to submit both an updated resume and cover letter at the time of application. Resumes and cover letters received after the application closing date will not be considered.Applications received that do not contain a resume and a cover letter with responses to the required questions listed below will be considered incomplete and will not be considered further in this recruitment process.
In your cover letter, please ensure to include responses to the following:
1. Describe your intermediate experience with GIS Mapping, GeoWorx, Computer Maintenance Management System and billing software.
2. Detail your experience using Microsoft Office suite of programs.
3. Demonstrated intermediate experience with keyboard and typing.
4. Describe your knowledge of water distribution systems.
5. Are you Bilingual in English/Spanish?
6. Do you possess an Arizona Department of Environmental Quality (ADEQ) Water Distribution Grade 1 certification?
7. Do you possess an Arizona Department of Environmental Quality (ADEQ) Water Treatment Grade 1 certification?
8. Do you possess a valid and unrestricted driver’s license? Do you have at least two (2) years of driving experience? Have you had a DUI in the past two (2) years?
If you possess any of the preferred qualifications listed above, and wish to receive consideration for the experience the information must be verifiable in your resume and cover letter.
PLEASE NOTE: Arizona Department of Environmental Quality (ADEQ) Water Distribution Grade 1, and Arizona Department of Environmental Quality (ADEQ) Water Treatment Grade 1 Certifications must be obtained within 12 months of hire, and must be maintained throughout employment of this position.
Applicants with water certifications from other states will be accepted only if the certification is eligible for reciprocity, however, applicants are required to check with the Arizona Department of Environmental Quality (ADEQ) regarding reciprocity/requirements.
SAVE THE DATE: Interviews will be held March 27, 2025, and March 28, 2025, as needed.
Recruiter contact information: Should you have any questions related to this recruitment process, please contact Roxie at roxie.escarcega@tucsonaz.gov or (520) 837-2138.
POSITION DETAILS
Job Profile
J4016 - Water Quality Analyst
To view the full job profile including classification specifications and physical demands click
here
.
Compensation Grade
G105
Hourly Range
$21.96 - 32.94 USD
The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
FLSA
Non-Exempt
Position Type
Regular
Time Type
Full time
Department
Water Utility
Department Link
https://www.tucsonaz.gov/Departments/Water
Background Check: This position has been designated to require a criminal background check.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at
https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.
Citizenship: The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at
EmployeeLeaves@tucsonaz.gov
or 520-791-2619.
Recruiter Name
Roxie Escarcega
Recruiter Email
tw_hr@tucsonaz.gov
For general Human Resources questions please contact 520-791-4241.
Salary : $22 - $33
