What are the responsibilities and job description for the Information Technology Analyst I position at City of Turlock?
Position Information
The City of Turlock is accepting applications for the Information Technology Analyst position. Under general supervision, the Information Technology Analyst performs technical work in the design, research, programming, testing, installation, planning, updating and maintenance of computer application systems and networks. Performs diagnoses of software malfunctions and trains employees in computer and software utilization.
This position is assigned to the Turlock City Employees Association Bargaining Unit for labor relations purposes and is subject to overtime and call back assignments.
An eligibility list will be established from this recruitment that will be valid for six (6) months. All employees serve a one (1) year probationary period.- Only the first 50 applications submitted will be considered. Please note that the job announcement may close without prior notice.
DISTINGUISHING CHARACTERISTICS:
The Information Technology Analyst I/II is assigned to monitor and maintain the operation of complex computer, network and software systems.
Essential Functions
ESSENTIAL FUNCTIONS: Functions may include but are not limited to the following:
- May serve as system administrator for computer network systems.
- Research and evaluate advances in computer hardware and software.
- Participate in planning, and implementation of current and future technology.
- Deployment of computer systems, hardware, peripherals, and software.
- Provide professional customer service.
- Test and troubleshoot computers, software and upgrades.
- Maintain records and prepare oral and written reports.
- Assist in the maintenance of Internet connections and Websites.
- Monitor and administer critical systems including, email, enterprise software, and public safety systems.
- Keep abreast of current trends in server, database, network, and security concepts and technologies.
Knowledge, Skills, and Abilities
Knowledge of:
- Local and Wide Area Network (LAN & WAN) hardware, concepts and terminology, and Internet access protocols.
- Computer software, including operating systems, office productivity software. Systems management software, database management and security systems.
- Computer hardware architecture.
- Server, Virtualization and Storage Technologies.
- Principles and techniques of computer systems analysis, programming, hardware/software diagnosis and repair, and security.
- Principles of design and development of websites.
Ability to:
- Communicate clearly and concisely, both orally and in writing.
- Analyze, design, program, install and maintain highly technical and complex programs and equipment.
- Read, interpret and apply information from complex technical publications, manuals and other documents.
- Troubleshoot, configure, perform repairs, and install computer hardware and software.
- Develop and maintain effective working relationships.
- Work independently with minimal supervision.
Experience and Education
Experience:
A minimum of one year of full-time increasingly responsible experience in supporting computer systems, operating systems, software, Networking including routing, security and administrative support, computer system repairs and general programing.
Education:
A Bachelor’s Degree from an accredited four-year college or university with major course work in computer science, electrical engineering, information system or a business-related field.
LICENSE
Possession of a valid California driver’s license at the time of appointment and ability to maintain it as a requirement for continued employment.
DESIRABLE QUALIFICATIONS:
Possession of one or more of the following certifications is desirable: Microsoft, Cisco, CompTIA, and Brocade regarding operating systems and software.
PHYSICAL REQUIREMENTS
Work is typically performed in an office environment; occasional work in cooled air-conditioned data center/server rooms; occasional work outside in various types of inclement weather; occasional work in confined spaces. Work may take place at off-site locations throughout the City,
- Mobility: continuous use of keyboard; frequent sitting, standing; occasional walking, bending, squatting.
- Lifting: frequently up to 10 pounds; occasionally up to 75 pounds.
- Vision: constant use of overall vision; continuous computer use; occasional color and depth vision.
- Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.
- Hearing/Talking: frequent hearing and talking, in person and on the phone.
- Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.
- Environmental: frequent exposure to noise.
Selection Process:
1. All applicants must complete a standard City of Turlock application for employment form, supplemental questionnaire and submit the following documentation:
- Proof of education - this can be a copy of college transcripts or degree.
2. You may submit your required verification using the following options:
- Attach a scanned copy in the "Add Attachment" option (of the NeoGov online application) or
- Fax a copy to (209) 668-5529 or
- Email a copy to jvue@turlock.ca.us or
- Hand deliver copies of your attachments to 156 S. Broadway, Suite 235, Turlock, CA on or before the final filing date.
Applications will be rejected if are they incomplete or required documentation is not attached.
3. Applications will be reviewed for possession of the minimum qualifications. In the event that a large number of applicants possess the minimum qualifications, applicants who appear to be the most qualified based on their breadth and recency of experience will be invited to compete in the testing process.
4. Candidates invited to compete in the testing process may be required to take a written examination, which is based on a pass/ fail basis. In the event that a large number of candidates pass the written examination, the City reserves the right to invite a percentage of the top scoring candidates to compete in the next test phase of the testing process, an oral examination. The oral examination is tentatively scheduled the week of February 24, 2025.
5. Candidates who participate in the oral examination and receive a score of 70% or more will be placed on an eligibility list. Ranking on the eligibility list is based solely on the results of the oral exam.
6. Completion of a practical exercise may be conducted in order to further evaluate skills relating to essential job functions.
7. Top candidates from the eligibility list will be referred to the Municipal Services Director for final appointment consideration.
8. Final appointment will be contingent upon passing the following: reference review, medical examination which includes a drug/alcohol screening, hearing exam and vision exam.
VETERAN'S PREFERENCE SYSTEM
The City of Turlock has adopted a veterans' preference system (effective January 1, 2002). The percentage score achieved through entrance (non-promotional) examination which ranks applicants on an eligibility list shall be adjusted to provided: (a) one (1) percentage point added to the final test score for each six (6) months of active service during time of armed conflict, up to a maximum of five (5) points and (b) five (5) percentage points added to the final test score for veterans who are disabled as a result of active military service during time of armed conflict, regardless of length of service. To receive preference points, applicants must provide supporting documentation and proof of honorable discharge. In no event shall an applicant receive more than a five (5) point adjustment. This request should be made in section #12 of the employment application form. (A copy of your DD214 must be attached for this request to be considered.).
AN EQUAL OPPORTUNITY EMPLOYER
The City of Turlock is an Equal Opportunity Employer. We are sincerely interested in receiving applications from qualified minorities, women and the disabled. Qualified applicants receive equal consideration without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, age, marital status, physical or mental disability, medical condition, political affiliation or belief except where indicated by requirements of the job. The City of Turlock will make every effort to accommodate applicants that have disabilities that would not allow them to compete in the announced process. Applicants are asked to indicate their request for accommodation in the application form.
MEDICAL EXAMINATION AND DRUG/ALCOHOL SCREENING
The incumbent will be required to take a medical examination including a drug/alcohol screening and be fingerprinted.
CUSTOMER SERVICE POLICY
The City of Turlock is committed to quality service to our customers. Our goal is to create a positive, productive and courteous atmosphere for our employees and customers. Employees are evaluated on the quality of customer service they provide.
BENEFITS
Holidays: Eleven (11) paid holidays and three (3) floating holidays.
Vacation: Paid vacation that increases with years of service.
Sick Leave: Accrual of one day (eight (8) hours) for each month worked.
Retirement: Qualified candidates who are currently a CalPERS member or have been a CalPERS member within the last six (6) months or are subject to reciprocity with another eligible retirement plan, may be a "classic member" and may be enrolled in the City's 2.7% @ 55 plan. Employee pays employee contribution rate of 9% on a pre-tax basis. CalPERS "final compensation" may be based on the highest twelve (12) continuous months of qualifying employment. Non-classic or "new members" will be enrolled in the 2% @ 62 plan and CalPERS "final compensation" will be based on the highest thirty-six (36) continuous months of qualifying employment.
Deferred Compensation: The City will match employee's contribution up to one half of one percent (0.5%) of the employee's base salary for each pay period in which employee contributes to the program.
Retiree Health Savings (RHS) Vantage Care: Two (2) percent of the employee's base payroll will be deposited in each individual's RHS Vantage Care
account.
Health: The City offers a generous health, prescription, vision, and dental insurance plans for employees and dependents.
Continuous Service Pay:
Beginning with the tenth (10th) year and every year thereafter, 1.5% of base salary.
Beginning with the fifteenth (15th) year and every year thereafter, 1.5% of base salary. Beginning with the twentieth (20th) year and every year thereafter,
1.5% of base salary.
Additional Benefits:
Associate/Bachelor/Master's Degree Incentive Pay (If not listed as a minimum qualification)* Educational Reimbursement Program* Computer Loan Program* *Upon completion of probation.
NOTES:
Information contained herein does not constitute an expressed or implied contract as it is subject to change.
WHERE TO APPLY
City of Turlock
Human Relations Department
156 S. Broadway, Suite 235
Turlock, CA 95380-5454
(209) 668-5150
or
Visit our website at: www.cityofturlock.org to apply
All applications must be returned to the Human Relations Department no later than Monday, January 27, 2025 at 5 p.m. POSTMARKS WILL NOT BE ACCEPTED.
