Demo

Permit Technician

City of Tyler
TX 75702, TX Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/12/2025
Provides basic technical assistance to the public and industry professionals regarding building permit requirements and procedures and permitting processes for the City of Tyler.
  • Processes building permit and various zoning applications, checks for accuracy and completeness, routes to appropriate review staff, monitors application progress, prepares plans and permits for issuance. Issues over the counter permits within scope of authority and responsibility assigned.

  • Provide general zoning, building and related code information.

  • Provide guidance in filling out various applications and forms, making sure the applicant understands the permitting process and that they have the necessary information and attachments required to submit an accurate and complete application.

  • Enter money in the cash receipt system, balance, close out and run reports daily.

  • Responsible for the accurate and timely maintenance of records of the permit process; inputs, maintains, and compiles a variety of data on permitting activity such as the number of permits by type, valuation, permit fees, etc.

  • Provides customer service activities, which includes: greeting customers; answering phones; responding to requests for information or service; and performing other related activities.

  • Prepares files for electronic archiving and scans as necessary.

  • Coordinates with Plans Examiners to ensure timely and accurate review and issuance of building permits.

  • Enters a variety of data into the computerized permit tracking system and files documents and records as required; processes requests for addresses; performs a variety of general clerical duties, maintains supply of office forms, public handouts, office supplies and equipment.

  • Prepares and posts agendas for P&Z, ZBA and HPB.

  • Records and types minutes for P&Z, ZBA, and HPB.

  • Prepares and mails public hearing notices to affected property owners for P&Z, ZBA and City Council.

  • Prepares newspaper publications for notice of public hearing for P&Z, ZBA, HPB, and City Council.

  • Must have the ability to establish effective working relationships with contractors, architects, owners, and the general public.

  • Maintain supply of office forms and public handouts, order office supplies and monitor expenditures.

  • Must have the ability to take phone calls and answer questions pertaining to the building permit and planning process.

  • Must have knowledge of where to find answers to basic code related questions and the ability to apply and explain the answers.

  • Must have the ability to communicate effectively orally and in writing; and interpersonal skills to explain rules and procedures clearly to the public.

  • Must have the knowledge of computerized record keeping system.

  • Must have the ability to use PC computers, with a proficiency in Microsoft Word, Excel, and HTE permitting software.

  • Must have the ability to operate office machines.

  • Must be a self-starter and able to work with minimum supervision.

  • Must have the ability to prioritize a workload under extremely busy conditions and frequent interruptions.

  • Other duties as assigned.

Education and Experience:   High School Diploma or GED required, plus at least one (1) year of experience in a general office environment, with emphasis on customer service.  Must be able to use personal computers, with knowledge of Microsoft Word and Excel software programs, fax machine, and copier.  Must be able to type 40-wpm (net) and provide documentation of such dated within 1-year of application. The ability to read and interpret building plans is advantageous. Bilingual speaking and writing is a plus.
It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran.  The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.
 
The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.
 
The City of Tyler supports a policy of a drug and alcohol free workplace.  All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.
 
No person under eighteen (18) years of age will be employed in any regular full-time position.
Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager.
No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.
 
This posting is subject to be removed at the discretion of the department providing the position.
 

Salary : $17

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