What are the responsibilities and job description for the Library Assistant I Job at City of Victoria, TX in Victoria position at City of Victoria, TX?

Salary : $15.00 - $16.89 Hourly

Location : Victoria, TX

Job Type : Full-Time

Job Number : 23-00440

Department : Library

Division : Library

Opening Date : 02 / 10 / 2025

Max Number of Applicants : 35

JOB SUMMARY

The Library Assistant I is responsible for the daily operations of a library department while implementing procedures and policies to ensure that the public is served with excellence. The ideal candidate will deliver high quality library services to the community and will exemplify a positive attitude each day. This position will work within all divisions of the Library, which includes working with children. Apply today!

This is a non-exempt position

PRINCIPAL DUTIES AND RESPONSIBILITIES

Assists patrons with signing up for library cards, locating and checking out materials, and using library systems and equipment; works with patrons to resolve overdue, damaged, and lost materials; collects fees as appropriate.
May process newspapers, magazines and microforms and assist with periodical renewals.
May receive and sort incoming mail and deliveries; may assist with unboxing and processing new materials.
May plan, organize and implement experiences, services and / or programs for patrons.
Performs related duties as required or assigned.

PHYSICAL AND ENVIRONMENTAL CONDITIONS

Work is performed in a library environment. May be required to lift, push, and pull objects weighing up to 45 pounds.

REQUIRED QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma or GED equivalent AND some previous customer service experience; OR an equivalent combination of education, training, and experience.

Understanding of relevant laws, regulations, and general office procedures.

Familiarity with customer service principles and library operations.

Proficiency in computers, office equipment, and data entry.

Strong organizational, record-keeping, and time management skills.

Ability to interact professionally, communicate effectively, and perform basic math calculations.

A valid State driver's license is required.

The City of Victoria offers a complete benefits package to full-time employees that includes but not limited to : health, dental and vision insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Texas Municipal Retirement System (TMRS) with a 2 : 1 City match, short and long-term disability, holidays, vacation, sick leave, paid parental leave, longevity pay and credit union.

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Please visit the Human Resources Department's benefits page for more details.

Are you 18 or older?

Do you have a High School Diploma or GED?

Do you have a valid Driver's License?

Are you able to work weekends and holidays?

Why did you leave or why are you considering leaving your current or most recent job? (Select the option that best aligns with your situation.)

Relocating to a new area.

My previous job was a temporary or seasonal position.

Company restructuring, downsizing, or layoffs.

Conflict with coworkers.

Seeking career growth and new challenges.

Desire for a higher salary.

Felt overworked or experienced burnout.

Conflicts with my supervisor.

Terminated or asked to resign.

Describe your work style.

I focus on one task at a time and address others only when I have finished.

I prefer to rely on my supervisor to tell me what to do next.

I prioritize tasks based on urgency.

I multitask as much as possible, switching between tasks.

Which of the following best describes your experience handling customer service inquiries in a fast-paced environment?

I prefer to work independently without interacting with customers.

I have little to no experience in customer service roles.

I have some experience but may need additional training.

I have extensive experience assisting customers in a public-facing role.

How comfortable are you using computers and software programs?

Very comfortable; I am proficient with various software

Somewhat comfortable; I can use basic software but might need guidance for advanced tasks.

Not comfortable; I have limited experience using computers or software.

How comfortable are you speaking with library patrons and assisting them with their needs?

Very comfortable; I enjoy interacting with people and can confidently assist them.

Somewhat comfortable; I can assist patrons but may feel a bit nervous in some situations.

Not comfortable; I prefer to avoid direct interactions with patrons whenever possible.

Why do you want to work for the Library?

Required Question

Salary : $15 - $17

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Library Assistant I Job at City of Victoria, TX in Victoria

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