What are the responsibilities and job description for the Account Clerk II position at City of Virginia Beach?
Job Duties:
Virginia Beach is a diverse, vibrant, appealing community with a dynamic year-round tourism economy that serves the needs of local residents and visitors alike. The Virginia Beach Convention & Visitor's Bureau develops and promotes Virginia Beach as a first-class, year-round destination that contributes to the quality of life and a diverse local economy. The Virginia Beach Convention Center's mission is to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events.
Job duties for the Account Clerk II include the following:
- Join the team that oversees the public facing operation of the Business Center at the Virginia Beach Convention Center, which provides extensive customer service to external and internal customers, diverse information; operation of point of sale and ticketing systems; maintain retail merchandise inventory; reconcile monthly commissions for in-house vendors and sales tax.
Schedule part-time ticket sellers and box office supervisors to ensure adequate coverage for ticketed events.
Process financial transactions in Point of Sale, Event Business Management System (EBMS) and multiple ticketing systems to include retail sales, exhibitors services, selling tickets; balance cash drawer, prepare deposits and submit daily financial reports; audit daily revenue collections, deposit slips and cash balance reports for accuracy; detect and correct errors for accurate record keeping.
Accumulate and audit event data used in preparation of event, event settlement and invoicing.
Provide information to other city departments, clients and the general public to ensure that matters pertaining to accounting records are properly relayed.
Perform a variety of other box office, retail center, exhibitor services and other accounting functions as assigned.
Some night, weekend and holiday work required.
Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the city’s operational status.
Must complete training and obtain certification in First Aid/CPR/AED; Integrity Connection Ethics Training for Members, Inclusion and Diversity, and Trained Crowd Manager by the end of the probationary period. Certifications must be maintained for the duration of employment in this classification.
As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Account-Clerk-II-00010.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.006246.pdf
Minimum Requirements:
MINIMUMS:
High school or GED plus two (2) years experience in fields providing the required knowledge, skills and abilities, such as clerical accounting or bookkeeping; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
SPECIAL REQUIREMENTS:
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
May require a passing score of 30 words per minute on a typing test.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: None
Preferences:
- Client relationship management software experience
- Customer service experience in a public setting
- Experience and demonstrated proficiency using Microsoft office products including Outlook, Word and Excel
- Experience using point of sale cashiering system and electronic ticketing systems
- Accounting and bookkeeping experiences that includes demonstrated proficiency in reconciling, recording and securing large sums of monies
- Experience selling tickets, memberships or registrations
Special Instructions:
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
- You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
Salary : $35,672 - $55,291
