Clerk Cashier

Our Commitment

Work with the best - work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60 year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents – regardless of their physical, social, and economic circumstances – can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Are you…

• Able to keep a positive attitude and foster excellence through your actions, words, and appearance? Personable and genuine with your communication- both written and verbal?
• Someone who seeks opportunity to learn and understand the experience of others, creating a collaborative environment for all voices to be heard? Able to embrace differences and individuality to encourage inclusion?  Willing to listen with an open mind?
• A problem solver who can work through sticking points and difficult conversations, holding yourself and team members to the highest standards of accountability?
• Able to find opportunity in challenges, no matter how difficult, finding creative solutions?
• Able to model sustainable practices to ensure an environmental conscious and productive culture (Ex: Recycle, reduce waste, optimize resources, and improve processes)?
• Going to take ownership of your time with the department and strive for excellence?

THEN WE WANT YOU TO JOIN OUR TEAM!

Your Role:

The Clerk Cashier  duties will include, but not be limited to:

• Train, mentor, coach and provide guidance and leadership 
• Serve as a shift supervisor which includes supervision and unit accountability 
• Must be able to multi-task in a faced paced environment.
• Customer Service Front Desk- Provide legendary customer service and assistance for the recreation center front desk via telephone, email and walk-ins; monitor membership scanning at the scan desk, provide facility tours, up-selling and cross selling our programs and services
• Cashier/fee collection- utilize computerized Point of Sale cash register, prepare and process varied monetary transactions such as collecting revenue, processing payments and receipts, refunds, transfers, balance out cash drawer and complete the daily/nightly deposit, bank runs, reconcile and complete daily revenue report forms and center records.
• Data entry- Keyboarding, set up customer accounts, enter class registrations, facility cards, room rentals, scan membership cards, basic bookkeeping and accounting
• Clerical- file alphabetically and chronologically, research information, answer multi-line phone and computer work such as type accident reports and various other documents, letters and forms.
• Facility monitor- monitor lobby and snack bar area in order to ensure the safety and welfare of patrons, assist supervisory staff in accordance with center policies and procedures for basic operation needs and emergencies.
• Open or close member services and serve as a shift supervisor
• Operate office equipment such as facility card equipment, multi-function copy machines, computer and keyboard, printer and calculator.
• Facilitate Bank Runs

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

The P&R Employee Experience

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees.  We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship.  These guiding principles of behavior cultivate a positive and high performing work environment.  Success is recognized and celebrated, and legendary experiences are the core of who we are.

Full-Time Perks 
Employees who are new to the Virginia Retirement System are eligible for:

• Hybrid Remote Work Schedule Upon Completion of Initial Training and Flexible Scheduling Options
• 11 Paid Holidays plus 3 Additional Personal Holidays
• 18 Days of Paid Time Off (PTO)
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
• Hybrid 457 Cash Match
• Virginia Local Disability Program (VLDP) – Income Replacement (Short-Term Disability, Long-Term Disability, and Long-Term Care)
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave