What are the responsibilities and job description for the Program Educator I position at City of Virginia Beach?
The Virginia Aquarium & Marine Science Center is searching for an exceptional communicator who can effectively share their enthusiasm for education and conservation with a wide range of audiences, from young children to adults, and across various learning styles. The ideal candidate for this Program Educator I position possesses strong interpersonal skills, fosters an inclusive environment, and can inspire and guide a diverse team of staff and volunteers.
Duties include the following:
- Provide outstanding guest service and create memorable guest experiences.
- Use appropriate engagement techniques to educate guests from diverse backgrounds and communicate educational and conservation messages in a fun and meaningful way.
- Mentor, train, and assess hourly staff and volunteers to ensure information accuracy and that high guest engagement standards are consistent.
- Conduct engaging programs for diverse audiences of all sizes, handle live animals, and conduct live animal programs.
- Comfortable speaking to public in one-on-one settings and to large public groups.
- Serve as the educator-on-duty to ensure daily gallery operations are running smoothly.
- Coordinate daily schedules for guest engagement staff and conduct daily walkthroughs in the morning and throughout the day to ensure engagement areas are staffed and equipped appropriately.
- Create content for new and relevant program ideas as needed.
- Check-in volunteers during daily pre-shift meetings and coordinate the daily volunteer rotation schedule.
- Update hourly staff and volunteers of changes within the Aquarium.
- Conduct introductory volunteer classes and training virtually and in person.
- Perform other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs. Must be able to work weekends and evenings to meet operational requirements.
Please note:
- The starting salary will be at the minimum of the pay range.
- This position is being re-advertised to expand the applicant pool. Prior applicants do not need to reapply.
