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Utility Crew Leader

City of Virginia Beach
Virginia, VA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025
Requisition ID:
44135
Work Location:
Public Utilities - Dam Neck facility
Pay Range:
G.24, $52,703.70 - $81,690.74
Starting Salary:
Minimum of the Pay Range
Work Schedule:
Monday-Thursday, 6:30am-5pm
Part Time Hours/Wk:
Job Open Date:
4/2/25
Application Deadline:
4/14/25

Job Duties:

The Department of Public Utilities provides quality water and sanitary sewer services to Virginia Beach residents. Become a part of our dedicated workforce who provide these essential services. We are currently hiring for a Utility Crew Leader within our Meter Operations team.

SPECIAL REQUIREMENTS FOR PUBLIC UTILITIES, OPERATIONS & MAINTENANCE: Must be available to work evenings, nights, weekends, holidays, standby and overtime when required to meet operational needs. Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City's operational status. This position may require incumbents to wear and maintain appropriate personal protective equipment such as, but not limited to, steel toed shoes, hard hats, safety glasses, gloves, or other safety attire and equipment in designated areas of risk. Specific requirements will be determined and communicated by the employee’s supervisor based on position assigned. This is a safety sensitive position and is subject to mandatory drug testing. Positive drug test results may result in counseling and/or discipline, up to and including, termination.

Duties include but are not limited to:

  • Provide supervision and direct activity of field staff in the technical maintenance and repair of various size and type of water meters, service lines, curb stops, and valves.
  • Provide field training on metering infrastructure and oversee complex, routine, and emergency repairs.
  • Provide field support in diagnosing complex maintenance & repair issues.
  • Ensure proper operating procedures are followed, and best repair techniques are utilized.
  • Identify & provide field training to crew in their native environment.
  • Work as a liaison between the field staff and the customer.
  • Fill in as the UMS in their absence.
  • Ensure crew follows Federal safety and environmental regulations and standard operating procedures
  • Completes required paperwork and prepare written documentation of work activities, incident reports, tap orders, DF75 and Public Works cut sheets
  • Knowledge of computerized work order management system and GIS mapping system
  • Respond to and resolve customer inquiries in a courteous and timely manner
  • Participate in member training programs and identify needs for staff training
  • Communicate clearly with the Utility Mechanic Supervisor about any issues that arise
  • Provide input to Utility Mechanic Supervisor for performance feedback for crew evaluations and training
  • Works in all types of weather conditions as well as nights, weekends, holidays, and standby as needed. Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operation status
  • Performs other job duties as determined by the supervisor based on workload and department needs

In addition to the listed minimum requirements, the ideal candidate for this position will have experience in areas listed in the PREFERENCES section of this ad.

The City offers a generous benefits package such as health, dental and life insurance, retirement, and savings plans. Other key benefits include:

  • Maternity/paternity and parental leave (after 1 year of service)
  • Leave donation program
  • Tuition Reimbursement
  • Employee Assistance Program
  • Professional Development

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Utility-Crew-Leader-00551.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.003839.3.pdf

Minimum Requirements:

MINIMUM: Any equivalent combination of education and experience equivalent to High School or GED plus five (5) years of experience providing the required knowledge, skills and abilities, such as in utility maintenance and operations. Must have a current and valid driver?s license in accordance with DMV driver?s license eligibility requirements. SPECIAL: Please refer to the full description via the linked URL.

Additional Requirements:

DMV Transcript: Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required

Attachments Required: None

Preferences:

  • Knowledge of water meter installation, repair, and programming
  • Knowledge of utility marking standards and laws
  • Working knowledge of the infrastructure related to a municipal water distribution system and the required maintenance practices to support the infrastructure
  • Experience in directing routine to complex maintenance tasks with minimal supervision
  • Knowledge of equipment hydraulics, pumps, generators, utility construction equipment, etc.
  • Knowledge of computerized work order management system
  • Positive, team builder

Special Instructions:

**Important** Please complete this application in its entirety.

The application is the primary document used to screen qualifications and years of experience. A resume does not replace a completed application. Explanations of your previous job descriptions MUST be filled out on your application, the more detailed the better.

  • Please complete the application in its entirety and include your resume if required by the posting.
  • Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
  • You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Salary : $52,704 - $81,691

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