What are the responsibilities and job description for the INFORMATION TECHNOLOGY BUSINESS ANALYST position at City of Waco?
JOB
Minimum Starting Salary depends on qualifications.Minimum Qualifications: Required: Associate's degree in Information Technology, Computer Science, Business Administration, or a related field.5 years of experience with database support, report development, software implementations, and project lifecycles. OR an equivalent combination of education and experiencePreferred: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field.3 years of experience with database support, report development, software implementations, and project lifecyclesOR an equivalent combination of education and experienceMicrosoft or other professional IT certificationsPosition Description: Under basic supervision, the Information Technology Business Analyst will support a transformative initiative impacting critical areas such as Planning, Inspections, Code Enforcement, Permitting, and Engineering. This position will work closely with cross-functional departments to gather requirements, optimize workflows, and ensure successful implementation of the replacement solution. This position requires a blend of technical acumen, problem-solving skills, and an understanding of municipal land management processes.Position Responsibilities: Collaborates with stakeholders across related departments to collect information, identify business needs, refine user requirements, transform them into technical specifications, and document detailed system requirements.Develops process flow diagrams, uses cases and business scenarios to support requirements and identify opportunities for process improvements.Participates in change management initiatives to ensure stakeholders are informed and engaged throughout the project lifecycle.Works with IT teams to support configuration, testing, and implementation of the replacement system.Designs and executes test plans and scenarios to validate that the solution meets business requirements and performance standards.Documents test results, track issues, and work with developers and vendors to resolve them in a timely manner.Facilitates user support post-implementation, troubleshooting issues, and maintaining clear lines of communication.Assists the Project Coordinator in project planning, tracking milestones, and monitoring project progress to ensure timelines and budgets are adhered to.Prepares project status reports and dashboards for stakeholders, including updates on risks, issues, and resolutions.Works with vendors and consultants to ensure successful project outcomes.May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required.
Minimum Starting Salary depends on qualifications.Minimum Qualifications: Required: Associate's degree in Information Technology, Computer Science, Business Administration, or a related field.5 years of experience with database support, report development, software implementations, and project lifecycles. OR an equivalent combination of education and experiencePreferred: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field.3 years of experience with database support, report development, software implementations, and project lifecyclesOR an equivalent combination of education and experienceMicrosoft or other professional IT certificationsPosition Description: Under basic supervision, the Information Technology Business Analyst will support a transformative initiative impacting critical areas such as Planning, Inspections, Code Enforcement, Permitting, and Engineering. This position will work closely with cross-functional departments to gather requirements, optimize workflows, and ensure successful implementation of the replacement solution. This position requires a blend of technical acumen, problem-solving skills, and an understanding of municipal land management processes.Position Responsibilities: Collaborates with stakeholders across related departments to collect information, identify business needs, refine user requirements, transform them into technical specifications, and document detailed system requirements.Develops process flow diagrams, uses cases and business scenarios to support requirements and identify opportunities for process improvements.Participates in change management initiatives to ensure stakeholders are informed and engaged throughout the project lifecycle.Works with IT teams to support configuration, testing, and implementation of the replacement system.Designs and executes test plans and scenarios to validate that the solution meets business requirements and performance standards.Documents test results, track issues, and work with developers and vendors to resolve them in a timely manner.Facilitates user support post-implementation, troubleshooting issues, and maintaining clear lines of communication.Assists the Project Coordinator in project planning, tracking milestones, and monitoring project progress to ensure timelines and budgets are adhered to.Prepares project status reports and dashboards for stakeholders, including updates on risks, issues, and resolutions.Works with vendors and consultants to ensure successful project outcomes.May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required.
