Demo

Network & Security Technician

City of Wauwatosa, WI
Milwaukee, WI Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/28/2025

Salary : See Position Description

Location : Wauwatosa, WI

Job Type : Full-Time

Department : Information Technology

Division : Information Technology

Opening Date : 01 / 15 / 2025

Closing Date : 1 / 29 / 2025 11 : 00 PM Central

FLSA : Non-Exempt

Position Overview

The City of Wauwatosa is hiring a Network & Security Technician to join our Information Services team! Under direction, this position administers and maintains the City's network infrastructure and cybersecurity systems. This position researches, recommends, and implements technical solutions that align with the City and user needs. It assists with the planning, design, procurement, and implementation of IT systems and architecture. This role supports the City's network, server, and storage systems, including hardware and software maintenance, performance monitoring, troubleshooting, and ensuring the security and integrity of systems, including backup and disaster recovery.

The pay range for this position is $30.25 -38.65 per hour, depending on experience and qualifications. This is complemented by an excellent benefits package, a robust wellness program, an on-site fitness center, an on-site workplace health clinic, paid holidays, paid parental leave, paid time off, a pension plan, and the opportunity to work with dedicated professionals who have a passion for public service. Click on the benefits tab to learn about what other great things we have to offer!

Essential Functions

  • Maintain and configure Fortinet firewall, Cisco switches and routers, and knowledge of fiber, wireless, and related network technologies.
  • Administer and support local area networks (LANs), wide area networks (WANs), and network security systems.
  • Provide troubleshooting, analysis, and support for network infrastructure and resolve issues related to connectivity, bandwidth, and network equipment.
  • Assist with monitoring network performance and take necessary actions to ensure continuous operation of network services.
  • Assist in the deployment and maintenance of virtual networks, including network segmentation and security configurations.
  • Assist with the development and implementation of network security policies, configurations, and monitoring tools to safeguard network assets.
  • Document and maintain detailed network architecture, including diagrams and procedures for network design and implementation.
  • Perform routine system checks and network health assessments to ensure optimal performance.
  • Provide backup to City helpdesk and network staff; ability to work a varied schedule and respond to emergencies.
  • Monitor and maintain endpoint protection systems, settings, and network security tools.
  • Perform other duties as assigned.

Minimum Requirements

  • Associate's Degree in Information Technology, Computer Sciences or related field required, Bachelor's Degree strongly preferred.
  • 1-3 years of progressively responsible work experience in one or more appropriate areas such as administration, security, or support of networks and network devices.
  • Licenses, Certifications, and Other Requirements :

  • Continued compliance with the City Security Policies is an ongoing requirement of this position.
  • Valid WI Driver's License at time of hire and maintained throughout tenure.
  • Minimum Knowledge, Skills, and Abilities Qualifications

    In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

  • Working knowledge of Fortinet and Cisco eco systems required.
  • Strong knowledge of network protocols.
  • Strong knowledge of security and cyber security principles, best practices, technologies, and tools such as anti-virus, encryption, spam filtering, and log management.
  • Experience and discretion in handling confidential or protected information.
  • Working knowledge of PowerShell and / or other programming to write and maintain custom scripts.
  • Strong interpersonal and communication skills; ability to explain procedures verbally and in-writing.
  • Strong customer service orientation.
  • Knowledge of IT principles, best practices, technologies, and tools.
  • Must be highly self-motivated and able to effectively prioritize and execute tasks with strong attention to detail.
  • Access to adequately insured personal vehicle for work related travel
  • Additional Information

    This position is supervised by the IT Director.

    Physical Demands

    While performing the duties of this job, the employee is frequently required to sit, twist, and reach. The employee is regularly required to use hands to finger, handle, or feel. The employee is also regularly required to talk and hear, in person, in meetings and by telephone; interact with city management, other governmental officials, contractors, vendors, and employees; read and interpret data, information, and documents; analyze and solve problems. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The position requires the ability to climb ladders, crawl under desks, and work above ceilings in confined spaces to install, maintain, and troubleshoot network devices and cabling. The employee must be able to safely lift and carry up to 50 pounds.

    Work Environment

    The noise level in the work environment is usually quiet. An employee in this class generally works in a standard office environment. The position also requires outdoor work in various weather conditions to maintain and troubleshoot network infrastructure, including fiber and other networks located in external environments.

    What is the highest level of education you have completed?

  • HS Diploma or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or Higher
  • I do not possess a diploma or degree
  • How many years of work experience do you have in administration, security, or support of networks and network devices?

  • No / minimal experience
  • 3 months - 1 year experience
  • 1 - 3 years experience
  • 3-5 years experience
  • 5 years experience
  • Please describe your experiences with network infrastructure and cybersecurity systems.

    Why are you interested in being a Network & Security Technician with the City of Wauwatosa?

    Do you hold a valid WI Driver's License or will hold a valid WI Driver's License at time of hire?

    How did you find out about this position?

  • City of Wauwatosa website
  • City of Wauwatosa employee
  • Job Interest Card
  • Website - Other
  • Facebook
  • Twitter
  • LinkedIn
  • Other
  • If you were referred by a Wauwatosa employee, please tell us who.

    Required Question

    Salary : $30 - $39

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